Check-in staff was inattentive when we approached the counter. Speaking amongst themselves about an unknown subject while we stood there awaiting some recognition. A simple "we'll be right with you " would have set the right tone. The room was great, but this is not the first time that the check-in staff has been "stand offish" at best. I believe further training is needed.
Rick
1 晚家庭旅行
10/10
Carson Valley Inn is a very nice place to stay. It is well set up and easy to navigate between the room, the casino, parking and multiple restaurants. The rooms were spacious and clean. The grounds are well maintained and appeared to be safe. We will stay there again when the occasion arrives.
Michael
1 晚行程
10/10
We were there for only 14 hours because we had a medical emergency and had to go back home to the Emergency Room.
The person who helped us check out was great and said we would be getting a refund for two nights.
George
3 晚行程
10/10
This is our hotel of choice when visiting family in Minden. We love CVI!
Michelle
1 晚行程
6/10
It was good
Chanel
1 晚家庭旅行
8/10
I think there should be a microwave in every room, not have to pay extra?
Richard
3 晚行程
8/10
The room was big and the shower wonderful. However, the bed was an old fashioned mattress and too hard with very small, hard pillows. The blow dryer cord was hardly long enough to reach the mirror and the a/c fan was either on or off, no auto setting. That wouldn’t be bad if it wasn’t so loud it kept my husband awake.
Barbara
3 晚行程
8/10
真实旅客
2 晚家庭旅行
6/10
Carpet in room not vacuumed well. Hotel smells like smoke from casino.
Michael
1 晚行程
8/10
CHRISTOPHER RAFFO
1 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
Patrick
2 晚家庭旅行
8/10
Kristopher
3 晚家庭旅行
10/10
Andrew
1 晚行程
10/10
Restaurants, casino, indoor pool all under one roof. Nice stay!
David L
2 晚结伴旅行
10/10
Andrew
1 晚行程
10/10
very nice place to stay, loved having the casino right in motel.
Patty
3 晚家庭旅行
10/10
Rhonda
3 晚行程
10/10
Don
1 晚行程
8/10
The room was comfortable. Property was clean. The restaurant Katie’s Kitchen, wasn’t the best. We had the prime rib special. The food was cold and the meat was tough. Waitress was very nice.