Stayed 2 nights.The service from reception was very bland, no smiles or personality. As far as the stay, it was good. The rooms were nice & were clean. But when we asked for towels & wash cloths the next day, we were told they didn't have any clean, again not very friendly. This happened twice. Also recommendations for bathroom....shower needs a "slip" bar & the toilet seats replaced, they were very thin. Wasn't comfortable to sit on.
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
LaKeysha
LaKeysha,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Weekday stay
Outside pool was warm which was great after working and driving all day. We stayed early in the week and had no issues with check in, the stay or noise like many hotels. If you don't ask for service you don't get it. But you can ask for anything.
Kings dominion is the next road over so it's good and close, still it's crossing a highway so go ahead and drive over.
Beds comfy, even more so after closing down KD!
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Underwhelmed stay
Room reserved was not ready 30 minutes after check in. We accepted another room. The toilet seat was broken. Elevator floor was filthy. Breakfast was good and dining hall was clean. Overall very disappointed.
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Employees ere friendly and had great customer service. As for the comfortability in the room it was not good circultion of the air condition.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Pet urine odor - 2nd floor
Room was ok. Second floor hallway smelled like pet urine. Instead of spraying Lysol into the air vent (observed), washing and vacuuming the carpet would be better. It’s great to be non-smoking but it should be pet-free too. Breakfast was good. Should be allowed to take a plate to room (not allowed) or extend close time past 9:30am.
Good proximity to Kings Dominion.
Susan
Susan,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Bad Management
Water in the township and hotels and restaurants were shut off in the middle of the night due to a water main break. They assured us it would be back on in a hour or two and it was. Hotel did not notify us that the water was then… on a do not drink or take showers notice until after we took showers, brushed our teeth AND ate at the hotel breakfast bar that morning. We had about 5 rooms. Thank God my family didn’t get sick. They didn’t post any signs right away or offer any refunds until many of the guests started becoming a little unruly in the lobby. The refunded us for 1 night and we left. Hotel was clean and I would book there again to visit the park. They just didn’t have a front desk person or staff ready to handle such an emergency.
Latifa
Latifa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Donna
Donna,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Bennett
Bennett,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Darnell
Darnell,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Joice
Joice,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Not very clean, the tile is popping up, so we decided to leave early
Rachel
Rachel,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
Disappointed
Hotel was fine, enjoyed the Kings Dominion photos everywhere. But absolutely ridiculous that I was denied a refund for second night due to family emergency that caused me to cut my trip short a day early. The last thing I want to deal with when I have to go deal with that is a staff refusing to help me out. Absolutely ridiculous
Gunnar
Gunnar,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Jennifer
Jennifer,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
Fine For A Night
Was a fine place to stay for a night.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
Comfy but service could be better.
Bed and pillows were comfortable. There is one single elevator for the property that wasn’t working for a short period during our stay. Thankfully the hotel is only 3 stories and we were able to take the stairs. Room was clean upon check in. We stayed for 2 nights but no one emptied trash during our stay. It appeared to be an issue for everyone on our floor as many people were setting they’re trash bags outside their rooms on our floor.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
Roaches in my room
Brendan
Brendan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Our stay was perfect. Enjoyed the pool also.
Tiffiney
Tiffiney,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Everything was clean staff was friendly very convenient