Stay was great. Myself and a 15 yr old, 2 10 yrolds and a 7 yr old.
Deborah
2 晚家庭旅行
10/10
Mechelle
2 晚行程
10/10
Our stay was very pleasant. We had a great time.
Pam
1 晚家庭旅行
6/10
The light in the bathroom fell out of the ceiling. Needed more towels and face cloths and they didn't have any face cloths available. The staff was friendly. They didn't empty our garbage cans or give us a new bag for the ice bucket.
真实旅客
2 晚家庭旅行
10/10
Oliver
2 晚行程
10/10
Shynay
1 晚行程
10/10
Assunta
2 晚家庭旅行
10/10
loretta
1 晚行程
6/10
Adriano
2 晚行程
6/10
We booked the room a week in advance. The check-in time states to be 3/4pm. But our room is still not clean/availbe until 8pm when we check in. We have to take our baby and luggage and sit in the hall for another 1-1.5hour for waiting the room is cleaned. We went for breakfast at 9am (breakfast ends at 10am) and there is literally nothing left but still tons of guest waiting in the room for food. It seems like the hotel is short of people or otherwise is poorly managed. one employee has to be responsible for checking in/out and running away to take care of room guest’s needs as well as other facilities. Guests have to wait poorly long until that single employee is returned from other tasks.
真实旅客
1 晚家庭旅行
2/10
We stayed here for 4 nights and the breakfast was terrible, all pastries. They run out of milk, fruits and eggs at 7:30 while the breakfast lasts until 9:00am. The morning shift at the reception desk was very rude and unprofessional. We asked for housekeeping but didn’t get housekeeping service during our stay. They don’t check on filling up boiled water at the lobby. Once there was no towels at the swimming pool, I asked for towels and my kids stayed another hour there, but nobody brought towels so we had to leave all wet.The only person who was very professional (Kyle) was the evening shift with a suit on and curly hair. It was a very disappointing experience for my family during our vacation.
真实旅客
4 晚家庭旅行
10/10
Hotel was extremely clean and quiet! Would recommend to anyone who needs to stay in the area.
Andrea
1 晚结伴旅行
6/10
Front desk woman was not very friendly at checkout and when I called about a reversal for a pending fee she said that was released she was EXTREMELY rude to the representative from Chime to the point I apologized to him repeatedly. Luckily my stay didnt have much to do with her but I'm unlikely to return due to her disrespectful behavior.
Becky
1 晚家庭旅行
10/10
Very spacious room. Comfortable bed, quiet, very clean, free parking, and friendly staff.
Paul
1 晚行程
8/10
William
1 晚结伴旅行
8/10
Karen
2 晚行程
8/10
Staff friendly and helpful
Room well appointed and comfortable
Downside - had to ask for replacement coffee pods for machine in room as not topped up each day
真实旅客
6 晚行程
10/10
Jennifer
1 晚行程
6/10
There was a container of food left in our fridge from the previous guest and the sink didn’t drain properly. Otherwise room was clean. There was no market either. It would have been nice to be able to purchase a few snacks. Otherwise it was a decent hotel.
真实旅客
1 晚家庭旅行
8/10
Michael
2 晚商务旅行
10/10
David
1 晚行程
10/10
Friendly staff, easy check in, rooms very clean. Bathroom set up nothing can be done but tight with door - had to get behind the door to shut the bathroom door.
LISA
1 晚家庭旅行
10/10
Victor
1 晚行程
10/10
真实旅客
1 晚结伴旅行
4/10
Very little staff in the lobby. No one working the bar, and the breakfast buffet was a complete mess. No one on staff was monitoring the food, there was food everywhere and no fresh plates. There were also bins in the corner overflowing with dirty dishes. We couldn’t eat there and opted to go out for breakfast, which is unfortunate because I was planning on the meal being included in the stay. Hyatt needs to do better at this location!