Poor customer service. The Front Desk forgot to return passport to customer. Called customer to pick up himself. Refused to deliver to room.
Peter
Peter,1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 4 月 13 日
Very spacious and modern rooms. Super clean, quiet, and AC is strong. Bed is also very comfy and bed sheets is soft. Very easy walk to Huanggong Port or Shenzhen Metro #7. A good hotel to base in if you're visiting Hong Kong, without the Hong Kong prices. I would even say the rooms in this hotel is better than the 4/5 star hotels in Hong Kong. The only thing to maybe complain about is the walking distance from elevator to room. If your room is on the far end of the building it could take a 3-5 min walk if you don't get lost in the maze-like hallways. Make sure you get the Business Room (A) or better, as it is much bigger and nicer than the discount rooms (C).