the bed was very uncomfortable! The bathtub smelled like fish. The pillows were so flat, my back and neck still hurt. The lady at the front desk was rude. I’ve never been so disappointed in a Hilton hotel. Worst birthday stay ever.
Toby
Toby,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Wouldn’t recommend
Bathroom was not deep cleaned before our arrival, baseboards in bathroom were dirty and hair was on floor. Shower looked more like a gym or pool shower. Ac unit had a mildew smell. Tv would flicker every few seconds. Room keys didn’t work on second day. On check out day an employee opened the door to our suite without knocking, luckily the latch was closed so the door didn’t fully open, this happened at 10 am and check out wasn’t until 12. Pool and spa were too low in water to properly run (we are owners of a pool company). Spa water was stagnant. Lobby area was the most appealing area of the hotel. We are frequent travelers and we have stayed in much more cost efficient hotels and have never had any issues.
Brittany
Brittany,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
william
william,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Clarene
Clarene,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Bradley
Bradley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Louis
Louis,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 20 日
Lynna
Lynna,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 19 日
Teresa
Teresa,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 12 日
Muy mal servicio de parte del personal de recepción la habitación olía muy mal las sábanas y las almohadas arrugadas, me cobraron extra 175 dólares en mi tarjeta por haber dejado 6 ballon’s y poquitos pétalos de plástico en el piso la manager de housekeeping me trato muy mal porque le pregunté porque me estaban cobrando tanto dinero , siempre me gustaban estos hoteles pero desde esta mal experiencia en Hilton Garden Arsley nunca mas vuelvo a reservar,
Anarda
Anarda,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 7 日
HR BLOCK
HR BLOCK,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 1 日
won’t stay again
The room was not the cleanest… smelled like cigarette and other things in the hotel and hallways.. we couldn’t get into our room and front desk clerk had to let us in. he was super nice but I found it really uncomfortable for my family we couldn’t access our own room and had to keep getting let in by the front door and that they could easily access us..
Amy
Amy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
A good nights sleep
It was super quiet. Great location. Comfy beds. Late checkout! Slept amazing .
Marcella
Marcella,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Emily
Emily,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Laine
Laine,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 30 日
Tara
Tara,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Delanya
Delanya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 25 日
Parking
Eric
Eric,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 25 日
My 10 stay there in the past 5 years
Fredrick
Fredrick,1 晚结伴旅行
Orbitz真实住客点评
6/10 好
2024 年 11 月 21 日
Need upgraded bathrooms, clean carpets or remove them