I booked a family room for four people and selected what appeared to be the largest option available when booking. However, upon arrival, I was told that all rooms are the same size. The room we received was very small. To accommodate four guests, the hotel converted a sofa into a bed and added an extra small bed. Both the sofa bed and the additional bed were extremely uncomfortable and made a lot of noise—very poor quality overall.
The bathroom was also disappointing: it was not clean, and there was no privacy. There was a massive gap around the bathroom door, which made the experience very uncomfortable.
I tried to change rooms, but was informed that all rooms were identical in size, so there was no alternative. If you are traveling as a group of four, do not be misled by the “family room” description or the impression of larger space. It is not suitable for four people.