a day ago
New
Vacation | Family
On Saturday my husband and I had a room reserved at this hotel for 2 nights, upon arriving to check in and entering our room 123 I found one of the sheets with visibly blood stains, upon entering the bathroom inside the toilet there was a small metal object something that looked like a baby bra, there were loose hairs on the bathroom floor signs that the room was not ready waiting for guests, on the TV table there was a piece of chewing gum a sign that they never cleaned there, seeing all that filth we decided to cancel the night we had left because that room made me nauseous and I was already so assisted that I did not want to experiment in another room. We called our company Orbis to cancel and the customer service guy told us he would contact us as soon as they processed the cancellation and gave us the steps to follow, we went to the front desk to check in the room and there was a guy of Indian origin who I don't know if he suffers from a sleep disorder but he was lying in his chair and had more than 5 clients calling him loudly and he didn't respond, I yelled a little