The Clarion name is on the back of the hotel and Regency is on the front of the hotel. When you use the gps and arrive at the hotel you'll think your at the wrong hotel, the color of the hotel is different from the color on the internet.The receptionist didn't have proper customer service skills. The hallway was dirty and cold. The room smelled like cigarette smoke but it clearly states it's a "smoke free" property. The people that was in the room across from us was very noisy they were letting the door slam, going in and out of their room all time of night, talking loud. The hotel clearly needs some improvements.The kitchen staff was very nice Ms Santa and Mr. Pedro
Alice
3 晚家庭旅行
8/10
Rhoda
2 晚家庭旅行
10/10
Francisco
4 晚行程
6/10
It was ok not very clean or friendly
Shahiyena
1 晚行程
10/10
Catherine
1 晚行程
8/10
Jose
2 晚行程
2/10
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
Devhan
1 晚家庭旅行
8/10
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
Nancy
2 晚行程
4/10
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
Kathleen
2 晚浪漫旅行
10/10
Judcell
1 晚行程
2/10
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Athanasia
5 晚行程
8/10
Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
Dorothy
3 晚行程
2/10
xiorkys
1 晚行程
4/10
The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds.
The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating.
A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off.
The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other.
Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm!
I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Thomas
1 晚行程
6/10
Older place and not overly friendly. Mid.
Todd
1 晚行程
10/10
Shagoyna
2 晚家庭旅行
2/10
The pool was cloudy n filter was off. Room was set up strangely as the sink to the kitchen was blocked by the bedside table you could reach your arm from your bed to the stove . Beds hard !!!building run down
sharon
1 晚行程
8/10
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
Ivette
3 晚行程
4/10
Brenden
1 晚行程
10/10
Good
James
1 晚行程
6/10
Adam
4 晚行程
6/10
It was ok, but I won’t be back. Too dingy.
Allen
1 晚行程
6/10
Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.