Beds were comfortable, the A/C worked well, room was clean, hot water worked well, and furniture was appropriate. Breakfast was very basic, eggs, sausage, waffle, some fruits and yogurt. Very close to UTSA.
Ricardo
Ricardo,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
No way this is the correct rating!
The staff is helpful and nice however after switching to the second room and still experiencing discomfort my children and I checked out within 2 hours of arriving to go to another hotel. I had been on the road for hours and really hoped to just shower and get in bed for our early morning UTSA meetings but that did not happen smh. The bed I sat on sank in and I felt the rim of the lining of the mattress. Broken locks and janky handles on our room doors, stains on comforters and sheets, hair everywhere in bathroom and couch, no linens or pillows for pull out bed. Like I washed my hands and grabbed a fresh towel and hair ended up on me from the unused towel. Like strands of it. It almost seemed intentional. Powdery substance around the bed frames and lights not working are just to name some more things that made us say NOPE! The insane $100 deposit has still not been returned. Crazy I went to a better rated hotel and had only a $50 deposit. I will not return and I do not recommend booking here even for just a night, especially with children! I attached a few pictures some are screenshots from videos we took.
Arianna
Arianna,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Hot tub worked but was lukewarm at best.
Albert
Albert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Pablo
Pablo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Donna
Donna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Patrick
Patrick,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
not what pictures show
Joselyn
Joselyn,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Los baños muy mal el olor en la habitación a humedad el desayuno regular
Sugenni
Sugenni,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
The hotel main lobby and hallways were clean gowever the rooms were a bit not. Mirrors had water spots floors need carpets cleaned. AC unit the filters were so dirty you could smell tge dusty mold in y he air. Was told the hotel was fully booked so coulnt get moved to another room. The light bulbs were all differnt shades of light. The free breakfast did not offer a variety otger than a lot of sugar and carbs. No cereal for children just not a good expierence I have stayed here before and the conditions were fantastic it has really gone down hill in the lat few years.
Alexander
Alexander,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Great experience and comfortable. Enjoyed our stay. Accommodations were also made as requested without any trouble
Linda
Linda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
This is a basic needs hotel--which is what we wanted because we wouldn't be staying in the room during the day. The mattresses were a little firm and the contental breakfast was decent. There is a pool and 2 person hot tub.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Not the best Sleep Inn we’ve stayed at. Fridge was barely cold but freezer was full of frost, couldn’t use it. Heating/cooling unit was loud with no temp control. Floors not very clean. Breakfast not well done
We’ve stayed in others in WVA and NM that were top notch.
Gayle
Gayle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Enjoyable stay for the night
carmen
carmen,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 15 日
Randal
Randal,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Font desk was slow at checking in then got to our room and there was not a single towel in the room and phone didn’t work.
Rachel
Rachel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Muy buen hotel, rentamos uno con 3 camas y una estaba como en cuarto dividido, eso estuvo increíble !!!! nos apoyaron en recibir un paquete y eso uff 10/10 con todo