I love the service they are always so nice! The room was clean and like always it was comfy. The pool which is why we stayed here is normally beautiful but this time it was slimy and dirty.
Tiffani
Tiffani,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Mikhail
Mikhail,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Nice stay
Very clean friendly.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
No hot water for shower! After a 12 hour day on a construction site. I was not offer another room or price cut.
Then they gave me the run around when asked for manger. I wouldn’t let my dog stay here!
Karl
Karl,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
They gave away my prepaid room!
We booked and prepaid for a suite with 2 queen beds and a pull-out double bed (room sleeps 6). I specifically booked this room because it is easier for my wife and my 2 kids with the extra space and sleeping room.
I arrived early and asked for an early check-in. They said the room was not cleaned yet, but would be in an hour or so. This is absolutely fine. However when I came back 2 hours later they checked me in to a different room! They didn't even tell me they had done it. I got up to the room with my luggage only to find out they had given me a small (sleeps 4) room instead. Please keep in mind I had prepaid for this room! When I went down to the front desk, they said there was nothing they could do. They did not have any of the bigger suites available. They offered no recourse to their actions. On the contrary, they actually became rude and seemed to be upset I was not OK with the situation.
I spent an hour on the phone with Hotels.com. Through this I was able to get a price difference refund.
Brian
Brian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
lovely
I am definitely going back here . it was amazing and having breakfast included was icing on the cake . this was truly a magical stay
Otazsia
Otazsia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Charged twice for a horrible stay
I paid for my stay at Hampton Inn & Suites through hotels.com and Hampton Inn charged me AGAIN for my stay by them. I had brought this error up to the hotel clerk during my stay since it kept popping up on my banking app and they assured me that I would not be charged. I then covered myself by calling hotels.com during my stay to make them aware if the situation and a representative called Hampton Inn directly to make sure they were aware that my stay with them was already paid for through them. I was assured by hotels.com that I would NOT be charged. Then I returned home a charged showed up by Hampton Inn & Suites and I was charged by the hotel anyway for a stay I had already paid for through hotels.com.
Elise
Elise,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 27 日
Fine for a short stay.
Very noisy guests adjacent arguing at high volume for hours of the evening past midnight. Room was supposedly nonsmoking but had nicotine odor. early morning industrial noise from post office truck loading outside the hotel.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Felicia
Felicia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
The key cards consistently deactivated. We had to go downstairs for new keycards 8+ times. The gym was HOT, out of water, barebones, and the peloton was unplugged.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
The staff was absolutely amazing! We were in town for a cheerleading competition, and my wife put a picture of our daughter in her uniform on our door. The maid saw the picture and noticed her in the hallway and told her how beautiful she was and wished her luck, and gave her a hug. The sweetest woman ever! I can’t say enough about the entire staff! Great people.
Jason
Jason,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 20 日
Ann
Ann,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
India
India,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 11 日
Mario
Mario,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
W
W,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
ted
ted,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 6 日
The room waa great but i was right on the road so i heard all the road noise and the horns if cars parking.
Kristen
Kristen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Great front desk service
Great location and well kept facility. Front desk clerk (Ky'Mia??) was a rock star.
Nick
Nick,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
It was just ok
The room was definitely not the cleanest. The hallway smells of roach spray. The breakfast was good. Service desk was excellent. Bathroom was dirty and carpet was dirty. Hallway leading to the room smells sour.