Excellent location and the service wa great. The towels felt clean and soft as well as the bed. There was a spot missed when cleaning though as there was clothing left behind from the previous guest. As a solo traveler the large peep hole in the door didn't make me feel too comfortable as well as not having a front desk person overnight. Overall though it was a great night's sleep.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 10 日
Stay away!!!!
The hotel charged my debit card for my room the day before we checked in. I chose this hotel because it said reserve now, pay later. I was going to pay at the hotel on the day of check in and did not consent to paying a day early. I have done this reserve now pay later with other hotels and have had no issue. Also, they charged my credit card $25 for nothing a few days after we checked out. We literally stayed the night, and did not have any of the free breakfast, the hotel room was perfectly intact as we had first come to it when we first checked in. This has never happened before to us with any other hotels. It definitely ruined our anniversary stay and left me feeling frustrated and like they had stolen from us. Stay far away. Definitely shady. You call the office and no one ever answers. When I had hotels.com try to call them they couldn’t not contact them either and told me to keep trying to no avail. Do not stay here. Also no one is ever at the front desk. When we checked out there was just a basket that said leave keys here.
Rebekah
Rebekah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Christian
Christian,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 28 日
Overall, our stay was very comfortable. Our room was very spacious and clean. I did not like that the sink was in the common area outside of the bathroom, but we made due. The bathroom also needed a few minor upgrades. The hotel staff was very friendly but was often not at the front counter. The hotel is close enough to restaurants and shops that you can walk to, but not too close to hear a lot of foot traffic.
moises
moises,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Very cozy place to sleep in, the rooms were as expected when I saw them in the photos when booking. Would highly recommend to family and friends. And we will be back soon anytime to stay with you guys again
Manny
Manny,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 6 日
Terrible experience. Lobby was locked upon 6pm arrival. We had to wait almost 2hrs for return of clerk. There was an emergency key in plain view that gave access to EVERY room. Had to coordinate with Expedia to even be given a room as we were told they sold out upon check in (I had a prepaid reservation for months) Had to find other accommodations due to safety and cleanliness concerns.
Erin
Erin,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 4 日
We booked to stay at this property for a two day weekend in Ojai. When we arrived, they gave us a room that we didn’t book and what was even worse was the overwhelming smell of chemicals, specifically bleach when walked into the room. The smell was so strong that we immediately checked out. The young man at the front desk was unable to help us, tear the manager would not call us back in fact we tried two times to speak to her and then when I finally did get to speak to her a week later because I initiate the call she said I was harassing her. There is nothing charming or rustic about Chantico inn. It is old, poorly run and I would not recommend it at all. I tried to have a reasonable and rational conversation with Tia and I can show you text messages from her to Corporate what I’ve said. But she was very rude and was yelling at me on the phone. I reported this to Expedia and will also follow up with my credit card company.
Michael
Michael,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 2 日
Jacuzzi tub had broken switches. Build up on the shower head.
Jesse
Jesse,1 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Jill
Jill,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 31 日
Mary
Mary,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 12 日
Deborah
Deborah,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 30 日
Did not like the additional fee to pay at the end. The bathtub was ok, but the jets did not work in my room. Otherwise, it’s an ice cozy property with friendly staff.
Terique
Terique,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 20 日
No bath soap the first day and still have to ask for it the second day. Not even one clean towel after the maid services. Coffee machine was broken.
Gary
Gary,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 9 日
Tina
Tina,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 1 日
erin
erin,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 23 日
Convenient location. Faucet in bathroom sink was leaking , loose and hard to turn on
Cheryl
Cheryl,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 21 日
My room was clearly an “add on” - it wasn’t clean, the toilet leaked, and it was grossly overpriced for what it was. Tired property.
Jaime
Jaime,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 14 日
The property is very nice but in a sad state of upkeep, maintenance and landscaping. In my room the bathroom faucet would move when trying to turn on the water. The sink filled fast and took 15 minutes to drain after shaving. The Jacuzzi tub mechanicals didn’t work but it filled and drained well. I went out to the front patio for breakfast and it badly needed landscape and basic cleanup work out there.
Location is excellent and the AC in the room worked very well while I was there. I enjoyed using the Pool area and outdoor hot tub that seemed to be well cared for out there in the back.
Edmund
Edmund,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 14 日
I stayed here two years ago with my mom and it was very sweet and quaint and now it’s just rundown and dirty. The beds are uncomfortable. The Jets in the bathtub don’t work and it’s just not a very nice place to stay.