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Aparthotel

Comfort Aparthotel Carcassonne

3.0 star property
Aparthotel within easy reach of Historic Fortified City of Carcassonne

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Carcassonne's charm awaits at Zenitude Hôtel - Résidences Carcassonne, where guests can unwind in the garden or take a dip in the seasonal outdoor pool. Previous visitors have praised this eco-certified aparthotel's convenient amenities like laundry facilities and free self parking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchenette
  • Laundry facilities
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • 115 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
The current price is CNY390
CNY468 total
includes taxes & fees
Jun 26 - Jun 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Appartement twin 1 chambre

Appartement twin 1 chambre | Desk, iron/ironing board, free WiFi, bed sheets

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio twin

Studio twin | Desk, iron/ironing board, free WiFi, bed sheets

Studio twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Appartement 1 chambre 4 personnes

Appartement 1 chambre 4 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Appartement 2 chambres 6 personnes

Appartement 2 chambres 6 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio double

Studio double | Desk, iron/ironing board, free WiFi, bed sheets

Studio double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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The price is CNY485
CNY572 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive - 1.8 km
  • Parc du Père Noël - 3 min drive - 1.8 km
  • Place Carnot - 4 min drive - 2.1 km
  • Maison des Memoires - 4 min drive - 2.1 km
  • Museum of Fine Arts - 6 min drive - 2.8 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 11 min drive
  • Castres (DCM-Mazamet) - 60 min drive
  • Blagnac Airport (TLS) - 71 min drive
  • Couffoulens Station - 18 min drive
  • Verzeille Station - 19 min drive
  • Carcassonne Station - 22 min walk

Restaurants

  • ‪La rotonde - ‬3 min drive
  • ‪Le Jardin En Ville - ‬3 min drive
  • ‪The Celt - ‬4 min drive
  • ‪Columbus Café & Co - ‬4 min drive
  • ‪La Divine Comedie - ‬3 min drive

About this property

Comfort Aparthotel Carcassonne

  • When you stay at Comfort Aparthotel Carcassonne, you'll be within a 10-minute drive of Canal du Midi and Historic Fortified City of Carcassonne. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. A snack bar/deli and a terrace are offered, and apartments have conveniences like refrigerators and microwaves.

At a glance

DONE

Property size

    • 115 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Seasonal outdoor pool
  • Fence around the pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV, bus, and truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee 7 AM–10:00 AM on weekdays and 8 AM–11:00 AM on weekends: EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Free toiletries
  • Eco-friendly toiletries
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Vegetable garden
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • Office
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 8 per pet per day
  • 1 total pets
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Onsite shopping

Location highlights

  • Near the boardwalk/promenade
  • Near a train station
  • Near a hospital

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 115 rooms
  • 4 floors
  • 1 building
  • Built in 2008
  • Uses some LED lighting

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 6.45 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on length of stay and unit size

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from May 01 to September 30

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

Does Comfort Aparthotel Carcassonne offer free cancellation for a full refund?

Yes, Comfort Aparthotel Carcassonne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Aparthotel Carcassonne?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Comfort Aparthotel Carcassonne?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 8 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Comfort Aparthotel Carcassonne?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Aparthotel Carcassonne?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Comfort Aparthotel Carcassonne and nearby?

Comfort Aparthotel Carcassonne has a seasonal outdoor pool and a fitness center, as well as a garden.

Does Comfort Aparthotel Carcassonne have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.

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Reviews

Comfort Aparthotel Carcassonne Reviews

8.0

Very Good

7.8

Cleanliness

6.8

Location

7.6

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was clean, big enough, and a great place for a refreshing dip. (12 reviews)
  • Breakfast was very good, plentiful, and wonderfully presented with a lovely lady happy to cook eggs. (9 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Neill, 1-night trip
Verified

10/10 Exceptional

I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Antonio, 2-night trip
Verified

10/10 Exceptional

Enjoyed our stay !
2-night trip
Verified

8/10 Very good

Walking distance from the castle!

Perfect place to stay for the 14 of July!
1-night trip
Verified

10/10 Exceptional

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Lauren, 3-night trip
Verified

6/10 Good

Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Courtney, 1-night trip
Verified

8/10 Very good

Spacy,
Wenguang, 1-night trip
Verified

10/10 Exceptional

Un grand merci au monsieur de l'accueil pour sa gentillesse et son sourire. Hébergement super
Marie-sara, 1-night trip
Verified

8/10 Very good

Hotel Pratique et calme.
Chantal, 3-night trip
Verified

10/10 Exceptional

Mention très bien pour l agent d'accueil qui est très compétent et professionnel. La piscine calme pour se détendre.
NELLY, 3-night trip
Verified

10/10 Exceptional

Chambre propre et personnel professionnel
Cyril, 1-night trip
Verified

8/10 Very good

très bon accueil... petit déjeuner excellent
Karin, 1-night trip
Verified

8/10 Very good

Juste bien
Atmane, 1-night trip
Verified

6/10 Good

Un très bon accueil. La chambre est spacieuse. Mais les portes de l'appartement grincent ainsi que les lits
Valerie, 1-night trip
Verified

10/10 Exceptional

Tres bon rapport qualité prix .personnel avenant et agréable. Chambre spacieuse et la hauteur de nos attentes. Bel expérience nous reviendrons.
Damien, 1-night trip
Verified

8/10 Very good

Hôtel bien situé. Personnel très accueillant et serviable. Logement bien équipé
Ewan, 2-night trip
Verified

8/10 Very good

Chambre propre bien chauffée bel espace Plaques et ustensiles de cuisine pour déjeuner dîner sur place. Pas de sèche cheveux ni de télé ds la chambre.
Jennifer, 1-night trip
Verified

8/10 Very good

Le personnel a été très gentil avec nous et compréhensifs malgré le désagrément que nous avons eu à notre arrivée
Morgan, 5-night trip
Verified

8/10 Very good

Gebuchtes Zimmer war nicht sauber Hundehalter und sehe Nikotin belastet. Nach Beschwerde wurde uns ein anderes Zimmer überlassen. Akzeptabel für eine Nacht
Oliver, 1-night trip
Verified

6/10 Good

Mobilier usé, moquette usé, bruit au niveau des grilles de ventilation.
Ophélie, 2-night trip
Verified

2/10 Poor

Horrible, no me contestaron al escribir. Hemos llegado muy tarde, pir los cortes de carretera debidos a las protestas de los gsnaderos. Hemos llamsdo y nadie nos ha atendido.
JOSE ALFONSO ANTON, 1-night trip
Verified

8/10 Very good

Todo correcto. Lo único que me llamó la atención es el horario de cierre de la recepción y el aparcamiento. Pero es algo normal en Francia. Te dan unos códigos y sin problemas
Santiago Collazos, 1-night trip
Verified

4/10 Fair

Lit pas confortable moquette complétement défraichit il faut se lever du lit pour rapprocher la télé commande de la TV pour qu'elle fonctionne petit déjeuné à 12€ ????? il n'y avait rien, plus de jus de fruit, plus de viennoiserie, le salé on le cherche encore, pas de fruits vraiment décevant dommage parceque les chambres sont spacieuses et bien équipées
Cathy, 1-night trip
Verified

8/10 Very good

Pas pris option Petit déjeuner. Arrivée tardive. Salle de bain très limité niveau propreté ( photos à la demande). Un bon coup de nettoyage, des joints propres et blanc feraient du bien ... Moquette au sol idem. Chambre très calme. Personnel très sympathique. Plusieurs séjours dans cet établissement et je vois le déclin de cet établissement.
Alexandra, 4-night trip
Verified

10/10 Exceptional

Het personeel was vriendelijk en professioneel behulpzaam
frederick, 1-night trip