This was surprising, but not in a good way. The staff were great, the buffet dinner was nice after a long trip, but the room was in surprisingly poor condition. The hall lights in the room would not turn off! We had to pull out the room key, to shut off all power to the room to turn them off. And then, as soon as everything was off, the room got very stuffy and then we started hearing a dripping sound coming from the bathroom. I tried several things to muffle the sound, and did not realize until the next morning that the bathroom sink was leaking quite badly. Yes, we could have and should have complained to management that night, but we were just too exhausted. Unfortunately, this was the worst stay I have had at a Hyatt property.