The stay was mediocre, the check out experience was rude and unaccommodating...
Walt
Walt,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Kirk
Kirk,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Ricky
Ricky,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Beyond frustrated
It was a very confusing and frustrating experience to get information. Ask the front desk no you have to go through engine.com that you booked through. No I booked through hotels.com. Then on Saturday morning Sarah told me the same thing of who I booked through then gave me that number. Of course they didn’t have my reservation. Then it was the app asking the hotel for the same information I was asking. So why the middle man plus on Friday night I was told by the chat person that the manager was going to email me before check out tomorrow. That didn’t happen and when I asked about the manager she was off that day. So that email never came that day or on Sunday. I was checking out early and didn’t get my questions answered. When I did check out Sarah at the front desk said she could check me out early then she changed it saying she couldn’t it had to be overrode by a manger which the manager was off. I was beyond frustrated. Telling me who I booked through and that was wrong. Telling me a manager was going to email which never happened and that they could check me out early then changed it. Not sure if these people no what they’re doing.
Maja
Maja,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Marla
Marla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Ryan Felix
Ryan Felix,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Gabriel
Gabriel,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Prompt service AND a fire! 😳
There were issues with the mini fridge (was not level, so the bureau would not close without lifting the door). There was also a fire in the housekeeping laundry room and smoke and smell of fire permeated the hotel.
I still am impressed with the staff and their willingness to assist.
Forrest
Forrest,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Imelda
Imelda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Jeffrey
Jeffrey,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
Keegan
Keegan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Excellent Stay
Awesome and friendly staff. Went out of their way to accommodate our needs. Pet friendly and made us feel very comfortable with our boys. HIGHLY RECOMMEND