We stayed in the executive suite, which was big enough for my husband and I not to feel cramped. The bed was heavenly but the furniture in the living room was still and not comfortable to sit on for an extended amount of time. The hotel is in the heart of Detroit and easy walking distance to just about anywhere you would want to go. We took a dip in the pool and soaked in the hot tub. Both being very clean and welcoming. All of the staff was friendly. Would recommend for your stay downtown.
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 3 日
Rodney
Rodney,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 30 日
rebecca
rebecca,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
We stayed in an executive king suite for 2 days the water was rust brown the first night then a golden brown the second night, we called and so planned. We were told to just run the water. Just run the water ….. lol we ran it for over 80 minutes. Overall we were bummed but we will never stay here again. Very dirty
John
John,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 18 日
Brian
Brian,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Ryan
Ryan,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Excellent property and hotel and very close to all major venues downtown. Would definitely stay here again
Luigi
Luigi,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 6 日
Good location with good service.
Charles
Charles,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Jonathan
Jonathan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
We had the most wonderful in Detroit ever because of you all! Thank you for a wonderful experience. I cannot wait until you guys update/renovate the bathrooms to match the rest of your wonderful suites. Thank you for everything!
Justin
Justin,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Russell
Russell,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Flawless
Lamar
Lamar,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Beautiful hotel. Would like shuttle service to the arenas.
Susan
Susan,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Great hotel
David
David,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Brent
Brent,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
I was shocked to find out you had to pay for wifi. I can’t remember the last time I stayed at a hotel and it didn’t offer free wifi.
Kendal
Kendal,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
William
William,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 27 日
Unfortunately this stay could have easily gained a 5 star experience but my initial encounter made the visit lackluster. I typically am NOT a reviewer but the experience forced to pen this note.
I was checked in by a very curt and inexperienced attendant. She didn’t greet me or seem to want to help with me missing my first night there. She simply just asked me to present my ID and put my credit card into the reader. No “we will try to get a discount off on your missed night” or “let me place a note for my management”; she simply asked me to insert my card without even telling me how much I was being charged and asked how many cards would I like.
She was lacking a professional demeanor and unkind while painting a negative picture of us Detroiters being cold and stoic. In fact this is how she was. It ruined the trip and the initial experience especially for a stay at a luxury hotel.
Training is indefinitely needed in the customer service department for the Hotel Team. As a native Detroiter, I hope no one experiences this as it makes us look bad.