I found signs of insects, including at least one live insect on the mattress. I was concerned that this might be a sign of bed bugs or other concerns and went to the front desk, where I was advised to leave the items in the room to prevent spread and was offered another room, which also showed signs of concern on the mattress. I used an image search to check the images, and it seemed to show reason for concern. Ultimately, I was able to move to another hotel and was offered a partial refund, but I had several concerns that others might be exposed to issues. The hotel did say they called their pest control & did not find anything in any of the rooms I was assigned, but I wanted to share the images to ensure that others were aware of the concerns and can make an informed decision. Other than losing some luggage and items out of an abundance of caution and having to transfer hotels after midnight, in the grand scheme of things it worked out, but I did want to make sure others were aware as I would hope others would post their concerns as well. While this did cause concerns about the hotel’s brand overall, I did exchange messages with the manager, which echoed much of this post, and the response was that "there was no evidence of vermin in any of our rooms" despite the images & concerns I shared. I share this review then only to ensure others are aware with the photos of the live insects, remnants of molting, and insects in the laundry room I took, & the Google image results.
