We took a road trip from San Antonio to Southern California. We stayed at your facility in Las Cruces NM and Scottsdale AZ. Both of those were great! We stayed in Van Horn TX last night. When we drove up if I hadn’t already paid for the room we would have left. The exterior is weeds and dirt, some rock. Front door dirty. Reception area was non existent, just a counter no ambiance, worn out area rug and it was almost as hot inside as outside. The clerk was very efficient. We parked right outside the door to the entrance of where our room was. The door had a hole where a lock once was. You could just open the door, no security at all. There is a scanner that you would use your room card to unlock it, but you didn’t need it. Our room appeared clean but smelled bad. The bathroom looked clean but had a smell like old urine. Two pictures hanging side by side had one hanging by one nail so it was lopsided. Don’t know how housekeeping could not see it. I reported it to the front desk and showed her a picture of it as I didn’t want to be charged like I had broken it. She was very unconcerned about that and the smell. Floor grout in entry and bathroom dirty. Soap dispenser was sitting on the counter with the mounting bracket attached to it and the lotion dispenser was hanging loose on the wall.The parking lot was dirty, the whole place just looked unkempt. Bed was comfortable. Breakfast options were fine, typical hotel food.Definitely would not stay at the Van Horn location again.