The receptionist was not friendly when we checked in. She asked for my credit card, and I asked what was that for (the room has been paid). She rolled her eyes and said it was for extra expenses that might occur during our stay.Her accent was incomprehensible, so I asked her to say it again. She rolled her eyes again. The house keeping was terrible, I had to pick up the hair on my sheet almost every day when I returned to my room, I even found a plastic bag (definitely not mine) in my toilet after they cleaned my room.
One night there was a black out in my room, and they sent a mechanic to fix it. The electricity compartment on the ceiling was full of dust. So, when he was done, I asked the manager to send a house keeper to clean it. I called three times, and waited till 11 pm, no one came. Definitely not a hotel that I would recommend.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2017 年 5 月 30 日
酒店位置很棒但是配置很老旧
酒店位置很好,但是房间比较老旧 配置不好 Wi-Fi也不是免费的 不是很好!
FANGYUE
Hotels.com真实住客点评
8/10 很好
2017 年 5 月 16 日
location is great, comfortable and clean
Its locate at city center, close to CP shopping mall. Staff are nice, even help us charge our sim card. Room is clean and comfortable. Everything is great, only the wifi need extra charge. The Spaghetti and cake are must try.
YU-TING
Hotels.com真实住客点评
8/10 很好
2016 年 12 月 20 日
真实旅客
Hotels.com真实住客点评
4/10 尚可
2016 年 5 月 15 日
Bad experience in this hotel
Bad experience. Chair is broken. The wi-fi service double charge, finally check-out bill is unclear. Totally suck in this hotel!!
TSUNG-MING
Hotels.com真实住客点评
4/10 尚可
2016 年 2 月 15 日
NOT really good experience in the hotel, I lived in the hotel two nights, I found a lot of hairs in shower tub at first night, a bit terrible but I could clean up by myself that was not a big problem. On the second day, I could not enter the room by the key, I called the reception twice, and waited outside the room over half hour, no staff shown up finally...
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2015 年 12 月 22 日
I love it everything when I saw what I feel
印度新德里的,嗯,华美达大酒店,实际上它叫做,RoyalplazaIt's one of the Best hotel.In New delhi India.Um,yeah I've had appreciate.Too Ms ruchi.ashish and sweet lady boss of the hotel and to puja mir khan mir sardar and cute people in royalplaza hotel i love it just could feel home in there
GULIJIMINA
Hotels.com真实住客点评
2/10 很差
2015 年 12 月 21 日
Not worth any penny!
This is one of the worse hotel I've stayed. The food is awful, don't recommend for the restaurant. Worst pasta! The room smell like sewage. The bed is fill with sands and dirt. I've prepaid the wifi, and speed is slow and always disconnected. Called to complain, the service even reply its complimentary. I've paid for everything and don't feel it's worth any penny. Rather stay at next door with Shanga rila.
Hung-I
Hotels.com真实住客点评
8/10 很好
2015 年 8 月 31 日
SHIH FENG
Hotels.com真实住客点评
4/10 尚可
2015 年 4 月 8 日
Inadequate service and decrepit service
The location is good and accessible by metro. However, rooms are small, facilities are old and clearly lack proper maintenance. Shower heads and taps showed signs of rust and stains, toilet flush was loud, towels started to appear brown and mattress overused. All staff were indifferent and completely incompetent, a serious lack of training can be seen. At breakfast, three different waiters came over and asked if I wanted coffee, and they all had forgotten to bring over the my coffee. When asking for restaurant recommendations, the concierge only recommended hotel restaurants and refused to provide further advice for dining out. Worst hotel choice ever and will stay away from Royal Plaza on future trips to Delhi.
Good hotel with good standards. I came a bit early and wanted to do an early check-in. Had to wait for an hour which is fine. Got told that I cant use the WiFi until I checked in which is not ok. Other than that it was a good stay.