Good location but was in room 59. This was miles away, up and down corridors and stairs. Worse still, code for door didn't work on second day. Had to trek back to reception again after long day at work
Michael
Michael,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Run down hotel. Not enough towels for occupants in room. Bathroom is very old. Lack of ventilation when it's warm. Breakfast is tasty.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Competitively price room
Good price, would stay there again.
C
C,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Helle Krogh
Helle Krogh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Friendly
Megan
Megan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Extremely poor
I won't be staying again. No hot water for 3 days, ants in the bathroom, overall was unacceptable. Complaints ignored as well
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Nice hotel. The room was very warm so I had to leave the window open and this led to quite a bit of noise due to my room being on the main road, however a fan was provided and this was put to good use. Thanks to the maintenance guy for lending me his extension so the fan reached my bed head. The plug sockets at the bed sides need to be changed to U.K. style….as we are in the U.K. after all!!!!
Billy
Billy,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Nigel
Nigel,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Promessa non mantenuta
Camera prepagata cancellata, promesso rimborso per ospitare collega. Niente rimborso. Colazione pessima peggio media inglese
corrado
corrado,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Hotel Stay
When i arrived from walking from the station. The receptionist advised my room was on 2nd fllof and no lift. I was quite out of breath so she kindly gave me upgrade to ground floor room with doors opening and i could view the river. The hotel bedrooms could do with a face lift to modernise them. Also, i was on the toilet and noticed a creepy crawley on the floor so removed it to utside. Otherwise a very nice stay with breakfast.
Martin
Martin,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Florin
Florin,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Chelsey
Chelsey,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 2 日
andrea
andrea,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 26 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
No hot water, broken minifridge, no duvet
Shocked to find out there was no hot water in the showers only when we went to shower. Asked reception staff and they told us their water boiler had been broken for a while. The minifridge also doesn’t work in all rooms. Although the staff were understanding and accommodating and let us shower in another room, it was extremely frustrating that we weren’t told this at check in. They also said they had no rooms to switch us into. We got a family room with the sofa bed and there was no duvet for the sofa bed either. Overall, an extremely disappointing stay even if the staff were kind.
Alexander L
Alexander L,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 17 日
Most disappointing. Booked as a Mercure hotel and expected Mercure standard. Air conditioning couldn’t be adjusted, both taps in the hand basin malfunctioned Paid for a double bed and were given two singles. Difficult to plug the kettle in with PowerPoint arrangement and no fridge, even though there was the space for it.
John
John,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Bad
Christopher
Christopher,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Great place for transit from Heathrow. 20 minutes and 3 pounds gets you there on Bus 8. Serene setting on the Thames.
David
David,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 14 日
Freezing cold
There was no hot water and I was desperate for a bath after travelling.
Abigail
Abigail,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Restaurant was fab, food and drink was hreat. No lift to floors. Its no longer a Mecure hotel and also doesn't say 'Sunday' hotel outside.
Room was comfortable but with an overpowering smell of damp which transferred to ny clothes. Due to this i wouldn't choose to stay here again
Karen
Karen,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Not so good thought having a spare bed by the patio door was dangerous when getting out of bed. No room to move in the room