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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverfront hotel in Staines with 2 bars/lounges and restaurant

Choose dates to view prices

Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Mercure London Staines-upon-Thames Hotel offers a scenic retreat by the river. Enjoy international cuisine at Riverside Restaurant, relax with drinks in one of 2 bars or take a stroll on the garden and unwind on the terrace. With in-room WiFi, luggage storage and dry cleaning services available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY477
CNY573 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

7.4 out of 10
Good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Bar (on property)

Ibis budget London Heathrow Central

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 2,881 reviews
The price is CNY450
CNY539 total
includes taxes & fees
Nov 17 - Nov 18
Ibis budget London Heathrow Central
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About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Thorpe Park - 4 min drive - 3.7 km
  • Royal Holloway, University of London - 6 min drive - 4.6 km
  • Windsor Castle - 13 min drive - 11.5 km
  • Windsor Great Park - 15 min drive - 13.8 km
  • LEGOLAND® Windsor - 15 min drive - 13.7 km

Getting around

  • Heathrow Airport (LHR) - 21 min drive
  • Farnborough (FAB) - 40 min drive
  • Gatwick Airport (LGW) - 42 min drive
  • London City Airport (LCY) - 55 min drive
  • Egham Station - 5 min drive
  • Ashford Station - 6 min drive
  • Staines Station - 9 min walk

Restaurants

  • ‪Pret a Manger - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Nostrano Lounge - ‬3 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Sunday London Staines-upon-Thames Heathrow T5 puts you within a 10-minute drive of Thames River and Thorpe Park. For a bite to eat, guests can check out Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15.95 per person
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per day

Parking

  • Self parking costs GBP 10.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Does Sunday London Staines-upon-Thames Heathrow T5 offer free cancellation for a full refund?

Yes, Sunday London Staines-upon-Thames Heathrow T5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sunday London Staines-upon-Thames Heathrow T5?

Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Sunday London Staines-upon-Thames Heathrow T5?

Yes. Self parking costs GBP 10.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Sunday London Staines-upon-Thames Heathrow T5 and nearby?

Sunday London Staines-upon-Thames Heathrow T5 has 2 bars and a garden.

Are there restaurants at or near Sunday London Staines-upon-Thames Heathrow T5?

Yes, Riverside Restaurant offers international cuisine.

What's the area around Sunday London Staines-upon-Thames Heathrow T5 like?

Sunday London Staines-upon-Thames Heathrow T5 is located by the river in Staines Town Centre, a short 9-minute walk from Staines Station and 6 minutes' walk from Staines Bridge.

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Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Location
River
Shower
Bathroom
Restaurant
Children

Reviews

4/10 Fair

Decent size room and good location however some tlc is needed in the rooms and building
James, 1-night trip

10/10 Exceptional

Hotel was perfect location and clean however the windows need some extra noise exclusion because you can hear all the noise outside plus adjoining door let’s all the noise through
Yolanda, 2-night trip

8/10 Very good

Good
Mahbub, 1-night trip

10/10 Exceptional

Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
Stephen, 1-night trip

10/10 Exceptional

Staff very helpful, assisted with my bags and my elderly father
Brett, 1-night trip

10/10 Exceptional

Wonderful people
Paul, 1-night trip

10/10 Exceptional

Great friendly hotel

Staff were very friendly. We had no issues with our room. The bathroom was clean and the bed was comfortable. The room was a little tired but at the price we paid it was suitable for our needs. Overall the hotel was well situated for our travel needs, being a short walk into town and the railway station. The bonus was that it had it’s own car park which was charged at £10 per day which we considered reasonable. We will use this Hotel in Staines a lot in the coming future.
Sandra, 3-night trip

10/10 Exceptional

A relaxing stay

Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!
Tricia, 3-night trip

8/10 Very good

Adequate for a Night’s Stay

Adequate for our needs. Bathroom needs upgrading. No tea & coffee making facilities in room. Paid for parking when we arrived, went out for the evening and no parking available when we returned. We had to park in the public car park nearby. Hotel did refund the car park charge
1-night trip

6/10 Good

Good service but boring hotel

Very simple Mercure hotel in Staines. If you can, stay at the Swan across the river instead
Yngve, 1-night trip

8/10 Very good

Good but need an elevator

Convenient location for us. Nice view of the Thames. No elevator and not easy lugging suitcases up multiple stairs
Ben, 1-night trip

10/10 Exceptional

The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
Tina, 3-night trip

8/10 Very good

The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day.
Laso, 2-night trip

4/10 Fair

Not worth the price

Upgraded to a river view room. Unable to open doors due to a restricter cable. Pictures on website look like you can. No aircon. Room and bathroom was in good condition and clean. Shower pressure terrible, toilet also quite hard d to flush. Check in took an age! Outside of hotel and stairways are tired need refurbishing
Elizabeth, 1-night trip

6/10 Good

Overall the staff were helpful and friendly. The room was clean and tidy . The room was so warm with no air conditioning and the fan provided didn’t do much to help with the heat . There wasn’t many sockets to charge phones etc etc . The room needs updating very quickly it was very dated . The balcony was a nice addition to the room but would of been nicer if it was partitioned off from The next room.
Joe, 2-night trip

8/10 Very good

Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
John, 1-night trip

10/10 Exceptional

We stayed over before a trip to LEGOland. Parking was onsite and cheap (£5 for 24 hours), the breakfast was delicious and the room was spacious and comfortable.
Katy, 1-night trip

10/10 Exceptional

Staff were excellent. Extremely helpful
Matthew, 1-night trip

10/10 Exceptional

We stayed in Staines so we could meet up with family. Had an amazing meal in the evening and so much choice at breakfast and all presented beautifully. Staff were chatty and friendly, made us feel welcome, nothing was to much trouble. Will stay again.
Veronica, 1-night trip

4/10 Fair

Most disappointing. Booked as a Mercure hotel and expected Mercure standard. Air conditioning couldn’t be adjusted, both taps in the hand basin malfunctioned Paid for a double bed and were given two singles. Difficult to plug the kettle in with PowerPoint arrangement and no fridge, even though there was the space for it.
John, 1-night trip

10/10 Exceptional

When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Inese, 1-night trip

8/10 Very good

Comfortable and clean
Leandro, 1-night trip

6/10 Good

Not the best

My husband and I were staying for one night, we checked in at around 4pm, no one was the desk when we arrived and the receptionist didn't really greet us. Just took our name and then gave us our room number and the code to get into the room. She didn't mention checkout times or anything. The room was clean, but sparse, we had a little balcony which was a nice surprise. We had asked for a double bed and it was two twins pushed together, it was more room so that was nice. The downside for this came at nearly 1am when the fire alarm went off. We went outside with the rest of the guests but there was no one from the hotel staff to tell us where to go or what was going on. It was only about 5-10 minutes we were outside, and it turned out to be a false alarm, but no one from the staff told us, it was other guests. In the morning, there was no mention of this at reception when we checked out, no apology or explanation. To add to that, myself and my husband had terrible night sleep, there was no air conditioning in the room and it got really hot. When we opened the balcony to get some air, the sound from the VERY nearby trains woke us up consistently so we ended up having to close those and just sweat it out a bit. I wouldn't recommend staying here if you are looking for a relaxing or quiet hotel, I wouldn't be staying here again.
Aimee, 1-night trip

4/10 Fair

No hot water, broken minifridge, no duvet

Shocked to find out there was no hot water in the showers only when we went to shower. Asked reception staff and they told us their water boiler had been broken for a while. The minifridge also doesn’t work in all rooms. Although the staff were understanding and accommodating and let us shower in another room, it was extremely frustrating that we weren’t told this at check in. They also said they had no rooms to switch us into. We got a family room with the sofa bed and there was no duvet for the sofa bed either. Overall, an extremely disappointing stay even if the staff were kind.
Alexander L, 1-night trip

2/10 Poor

Awful, poor service and not well maintained. Food was very limited and cold
Andy, 1-night trip