The room felt neglected. We’ve been staying in this hotel for many years and with every stay you can see the quality disappearing.
They need a larger parking lot for the amount of rooms, the parking lot is full of oilfield work trucks leaving limited to no room for any other customers.
The room was clean but the amenities within are rough! The towels were full of strings where they had worn out and were unravelling, the duvet was no longer a banket as the down was all clumped together in balls. So the bed was like only having 4 sheets on! Terrible sleep as we were cold even with the heater turned on. We had a room where it was to the outdoors underneath and the floor was insanely cold.
We found past customer items in our closet
The breakfast use to be a buffet style and during Covid they went to a 2 option menu! You only get one slice of toast. This shows how cheap the hotel has become! Who gives one slice of toast with breakfast.
There were space heaters strung all over the hotel with extension cords ran down the stairwells
Elevator doors sound like at anytime they’re going to fail at anytime leaving someone stuck
We use to fully enjoy this hotel, the cleanliness, the service, the amenities , the wonderful breakfast but it’s evident now this is not a top priority for the hotel.