Simple check in and out procedure. Facilities are good and the bedding is nice
Chau Chun
1 晚行程
8/10
yeemaneva
1 晚家庭旅行
10/10
真实旅客
1 晚家庭旅行
2/10
房間太狹小,浴室更窄,住起來很不舒服,下次不會再去住了!
Kuo Pao
4 晚商务旅行
8/10
YUN I
1 晚商务旅行
8/10
Reasonably priced but convenient for my stay
Steven
1 晚商务旅行
10/10
Jires
1 晚商务旅行
10/10
Switched rooms as couldnt get WiFi working at first and had to get some work done but was the hotel's decision and zero fuss. Great room and food, would have stayed longer under different circumstances. And the water options by reception are great!
Russell
1 晚行程
10/10
Convenient location in and out the city , close to stores and food places.
Kevin
1 晚行程
6/10
It was great, clean, central, comfortable and really good value other than reception staff randomly knocking on the door at 1am... they said there had been noise complaints about the room while we were sitting in silence watching TV, but the TV was so quiet you couldn't even hear it in the bathroom. I heard shouting outside later on so I assume that was the actual issue but the staff didn't bother to check before disturbing us at 1am... and when I mentioned this on checkout they didn't seem sorry at all. Overall the room and breakfast were good but the staff 100% have a 'student security' mentality not a 'hotel guest' mentality so it would probably be great if travelling alone for business, but don't expect a hotel-level style of service.
Nicola
1 晚结伴旅行
10/10
Abgesehen davon, dass das Zimmer etwa zu warm war, weil sich die Fenster nicht komplett öffnen ließen, war alles prima. Das Frühstück war auch hervorragend, und Früh-Abreisende bekamen sogar ein Frühstückspakett zum Mitnehmen. Wirklich ein empfehlenswertes Hotel
Richard
2 晚行程
10/10
Great stay for Birmingham, quiet and near the university. Easy walk into the city. Great reception staff. Always made welcome
真实旅客
1 晚商务旅行
10/10
All good no issues
Paul
1 晚家庭旅行
4/10
Usually excellent, but my experience this time (in a single bed courtyard view room) was sub par. Room no smaller than usually but a bizarre absence of any furniture other than a study/desk chair, and a shelf for the kettle - room not even carpeted. Very firm bed on castors sliding around all night as the floor was hard. Only two pillows, both as lumpy and unpleasant as the other. The room was stiflingly hot and of course there's no a/c. Opened window but room was above the restaurant area of the conference centre, so all you could hear were all the a/c units and extractors - very noisy indeed, too much so to leave open overnight.
Andrew
1 晚商务旅行
10/10
I stayed here with my boyfriend for one night and it was a perfect stay! I would 100% recommend staying here to others. The staff were lovely and extremely helpful. The room was clean and in great condition, the bathroom was nice and the bed was very comfortable. The breakfast was a lovely start to our days too. Overall, it was an amazing experience staying in this hotel and in such a great location for a great price too. I’d definitely stay again if visiting Birmingham and would recommend to others too.
Hattie
1 晚行程
10/10
nooer
2 晚行程
10/10
Excellent. Would recommend if pre booking parkingto allow plenty of time to locate car park as instructions were not totally clear, and access was challenging.
DAVID
1 晚家庭旅行
8/10
Andrew
1 晚行程
10/10
真实旅客
1 晚商务旅行
6/10
Boiling hot room, but a small fan was provided. Couldn't access the wifi at all - awful coverage.
Very noisy as cars were racing along the road outside with very loud exhausts!
Low water flow - both on the tap and the toilet flush.
Breakfast was nice enough.
真实旅客
1 晚行程
8/10
Moshood
1 晚行程
6/10
Elizabeth
1 晚家庭旅行
10/10
My stay here was way above my expectancy, Staff were very friendly and efficent . Clean fresh bed ,,lovely bathroom. All in all - I will definitely go again when the day calls> Thank you.
Douglas
1 晚行程
6/10
Everything was alright but the bed and pillow was not comfortable at all, caused me back pain and subsequent headache.
But regarding the staff the were very friendly, the room was very clean and the location was perfect for me