During my stay I complained to the staff because I could smell smoke in my room and also in the elevators. I am allergic to smoke so by the time I stayed the night I was sick. I was told there was no manager to speak to and had to leave a message asking for a call about the issue. In retaliation for my complaint they charged me to clean the room, saying I was responsible for the smoke. I offered to give them medical documentation that I am a non smoker and have an allergy, and also access to my hotels.com account showing that I travel several weeks a year and always request a smoke free room. They refused to reverse these fraudulent charges. So be warned- they rely on the paragraph in the check in form saying you will not smoke---as a non-smoker you might not think twice about signing this but short of travelling back to this state and filing a law suit-- what recourse do you have against such charges to your credit card? I am still shocked and frustrated - I will never use this hotel chain again
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
Nice hotel, don't stay for breakfast
We stayed one night in the hotel. The room was fine, the hot tub and pool were clean and a nice temperature. We have stayed at other La Quinta hotels with delicious coffee and a great selection of breakfast items. However, not what we found here. Only sugary cold cereals, some reheated biscuits and some sausage. The coffee was very weak. Wirst coffee I have ever had at a hotel breakfast.
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 3 日
Room was clean we left room the way it was but now they want to keep depoist saying we damaged the room.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 28 日
Not So Good
I didn't stay I check in around 12 a.m. then checked out at 9 a.m. the next morning. I was not comfortable here the room that was supposed to be non-smoking smelled like old cigarette smoke and the heater smelled as if some one urinated in it when we turned it on.
Qualonda
Qualonda,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Willie
Willie,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Powdered eggs only fair
Timothy
Timothy,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Jordan
Jordan,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 17 日
A nice stay
The indoor pool was a bonus that the kids loved.
Catherine
Catherine,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Daniel
Daniel,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
Charles
Charles,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Noelle
Noelle,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 6 日
Lisa
Lisa,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Imani
Imani,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Esther
Esther,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
I definitely recommend this hotel everything was lovely