Very clean and everyone was helpful and friendly. Nice that is was close to the airport and had a shuttle.
Connie
2 晚结伴旅行
10/10
Michael
1 晚行程
10/10
Jijeesh
2 晚行程
10/10
I was promptly greeted and treated, by both management and staff, as an honored guest. I will most definitely return.
Robert M
5 晚行程
10/10
EBDAL
1 晚行程
2/10
There was no water in the hotel today when I complained the manager said he called to inform but I got no calls! Doesn’t even matter if you informed how do you expect people to change and fresh up in the morning if there is no water??? There was no alternate provided!! Rubbish service
Muhammad Annas
5 晚商务旅行
8/10
SYED RAZA
2 晚商务旅行
10/10
Patrick
3 晚行程
10/10
Very impressed that the GM took the time to call me to address an issue on my previous stay. What I really respect is that he listened to everything I had to say without interrupting or making excuses. Again very impressed that he took the time to do this and address the situation. This hotel could be great with a few changes and it seems the GM really looks to make things right for guests
Brian
1 晚家庭旅行
8/10
The front desk staff were great. But they were have a problem with housekeeping. We asked them to empty the garbage and if we could have some more Keurig cops never showed up. Otherwise it was a good stay.
Kenneth
2 晚行程
4/10
Front desk staff definitely not good with customer service. Breakfast way over priced. Rooms dated with wallpaper coming off the bathroom walls. Toilet didn't work properly. Beds very comfortable. Towels very old and some torn. Hallways look to just had carpet replaced.
Brian
2 晚行程
2/10
Stayed two nights and needed to add on two additional nights. Front desk said best to go through Hotels com. Girl said just do it on their site and I will keep you in the same room. Next day Saturday am went down to get the keys updated and Evelyn said you cannot stay in that room. She also was very rude. So many other hotels in the area so last time at a Hilton and I am an Honors member. Nice way they treat their core guests. Too many choices out there to have to deal with someone like Evelyn.
Brian
2 晚行程
2/10
Tracy
1 晚行程
8/10
Ivy
3 晚家庭旅行
10/10
Andre
4 晚行程
8/10
真实旅客
1 晚行程
6/10
MJ
2 晚行程
10/10
Maria
1 晚行程
10/10
Helen
1 晚行程
10/10
Jonathan
1 晚行程
4/10
Had an obnoxious group of folks outside my room one night who made lots of noise. called the front desk several times. apparently this was some sort of a sports team. next day I went to the front desk to ask them to make sure this won't happen that night and I met Denise; a very rude and unprofessional individual who accused me of "yelling" at her. she said they can't "guarantee" that there will be peace in the hallways that night. The manner in which she dealt with this complaint was puzzling to me. Very inappropriate! I stay at this hotel everytime I go to VA, but maybe its time to move on.
Ehsan
4 晚行程
8/10
Nice hotel, freindly staff for the most part - rooms and general decor is a little dated with paint flaking visible - Bar and food menu is a little limited but it does have a seven eleven next door along with a star bucks - I would stop there again