Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.
FENG
1 晚家庭旅行
10/10
RENGWENG
2 晚商务旅行
10/10
The interior can use some updates. Some furnitures are a bit worn out.
LeeShian
2 晚商务旅行
8/10
Mix up on adjoining rooms but otherwise good
Barbara Sue
3 晚家庭旅行
4/10
Traveling for a conference. The room had no AC. When I mentioned this to staff, I was gaslit into thinking I was being disrespectful over pointing out the relative "incomplete" nature of the hotel room. I posited that if I had even slightly less than the amount of money required for a stay, I would not be allowed to check-in, but that they wouldn't be disallowed from renting me a room that is missing basic furnishings (for the price). Additionally, the toilet was leaking water which it was ambiguous over whether they resealed ( no one bothered confirming if they did when I left for them to work on it). Should be a 3.5 star or 4 at most.
Ricardo
2 晚商务旅行
4/10
It unfortunately did not live up to our expectations for the price. Listing said “Water view “ which technically it did, but we were on the first floor and most of the window was blocked by a huge bush!! We came back from dinner and found the air conditioning was not working, along with our room refrigerator. I contacted the front desk and they said a technician would be down shortly after 45 minutes. I went back up to the front desk and said no technician showed up and would like another room. They did upgrade us to a suite which had a nicer view of the water from the third floor and the air conditioner worked for the most part by morning the room was hot again unknown why but we were leaving so didn’t really matter. Just disappointed with the amount of money spent for the one night definitely didn’t meet what we had expected.
Harry T
Harry
1 晚行程
10/10
Hanrin
2 晚商务旅行
10/10
James
3 晚行程
10/10
Great walking location to everything. We were met by the valet gentlemen, hotel check in was a breeze, our room was beautiful. We didn't eat at the hotel. Good experience overall. Great way to end our last night of vacation.
Ashley
1 晚行程
10/10
Hotel was set on the wharf, what a great place! Super close to all the amazing Italian restaurants. Staff was super friendly and helpful.
Room was clean and comfortable!
Would definitely go back!
Ryan
1 晚行程
10/10
Janine
1 晚行程
10/10
Thomas
1 晚行程
10/10
We had a late arrival and they were very accommodating and kind. A beautiful place with scenic wharf views. Clean, quiet, friendly and excellent service. In the middle of the North End, an easy walk to many places. Lovely stay!
Andrea
7 晚行程
10/10
Ouafae
2 晚商务旅行
10/10
John
1 晚行程
8/10
Sheila
1 晚家庭旅行
10/10
Kelly
1 晚行程
8/10
Colten
2 晚行程
6/10
The AC wasn't working, when I went down to ask about my room being so hot, they told me to turn off the unit & open my windows. Mind you the windows only open 3 inches, as a woman in menopause, it was extremely hot in my room, reading at 75 degrees; I didn't sleep for 2 nights, couldn't wait to get out of there.
真实旅客
3 晚家庭旅行
8/10
We were in Boston for one day to see the Celtics game. We were upgraded to a full suite and it was spacious and beautiful! This included a view of the harbor. The one thing we would’ve liked to be different was that we weren’t able to get room service after 10 PM.
Jerry
1 晚行程
10/10
ANDRE EDEN
2 晚行程
10/10
Mari
1 晚行程
6/10
Arrived at 4, checkin was 3, room wasn’t available yet. Bar was supposed to be open but wasn’t . Front desk staff was very kind and seemed frustrated rooms weren’t ready