The hotel said you all didnt book my room correct and when i arrived they didnt have a room. They then gave me a downgraded room and when i went to pay for the incidental deposit they recharged me the full price of the room again $317 extra an then tells me they issued a refund and its up to my bank when the money returns back to my card. This was a horrible experience!
Monquetta
Monquetta,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
It’s ok.
The staff were very friendly. I felt the amenities in the room were basic. The refrigerator did not work. Or was working but not cooling well. I don’t think I’d stay there again. I think the price is attributed to the location rather than the quality itself.
Toni
Toni,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
tom
tom,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
Blown 5 year anniversary
We were very disappointed with our stay. We were traveling for our anniversary and were referred to this hotel. Issue #1. The elevator from the parking deck was out with no sign to indicate this. After a night on the town, we returned to the hotel and had to walk around to the front of the hotel with luggage in tow from the parking deck in the cold at midnight. We complained to the front desk & he casually advised the elevator was down. I explained there was no sign posted which was so upsetting. Issue #2 When we get to the room the heat in our room was out and only blowing cool air. The maintenance guy came to check it and it resulted in us having to pack up and move to another room after midnight. Issue #3. We had to call to the front desk because our room had no wash clothes only hand towels and towels. Overall this hotel is too pricey to deliver this mediocrity. I doubt I will be returning and will certainly share my experience.
Don
Don,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Juan
Juan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Great location , friendly staff. Awesome services.
LaDonna
LaDonna,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
lionel
lionel,1 晚行程
Orbitz真实住客点评
4/10 尚可
2025 年 1 月 28 日
Aimee
Aimee,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
Lee Ann
Lee Ann,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Amanda
Amanda,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 21 日
Steven
Steven,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
w
peter
peter,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Mark
Mark,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Very nice location and property
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 14 日
Bathmat was ragged.
Coffee creamer was out of date and curdled in the coffee.
Too few real sugar packets.
No info regarding breakfast or lunch.