The parking area was Ok.
But the rest of the installations were in a very bad condition.
Damian
Damian,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 27 日
Totally different of the pictures you have on Expedia. I rent room with jacuzzi and there’s none no swimming pool .terrible
saul
saul,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 15 日
A lot of renovations occurring and we were not told when booking. But still good stay.
Labriana
Labriana,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 14 日
James
James,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
douglas
douglas,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 11 日
Pool was closed and had been for several weeks. The hotel is under construction, which was not that inconvenient, but I am quite upset about the pool closure not being disclosed before we arrived. This should have been disclosed to us through Hotels.com - the front desk did say that it does state that on their website, but when booking through hotels.com, I don't feel we should have to go to the hotel's website as well. Completely inconvenient. We did stay because it was late and changing a reservation that late in the evening did not seem like something I could have done easily.
Kim
Kim,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
Disappointed! Purposly booked this hotel for Pool and hot tub. The pool and hot tub were off limits due to "retiling". Not happy about this.
Breakfast was ok, would have preferred different items daily. We stayed 3 nights. Staff was friendly.
Yvette
Yvette,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 6 日
The desk cleark was perfect. She was efficient and courteous. The room is not as advertized. It was clean however there was no couch nor even a chair other than the desk chair. There's no top sheet only a duvet. The duvet seemed small maybe a queen sized on a king size bed. The pool & hot tub not able to use. They are the reason we rented the room.
Pamela D
Pamela D,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 2 日
I understand that the hotel was under renovation. But when I tell you it was bad, it was bad! Sheetrock residue all over the halls, elevator, and commons area. This made the floors slippery and carpets filthy.
Yazmin
Yazmin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
matthew
matthew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
We stay here every year when we go from arizona to texas. We love it, very comfortable, nice size rooms, middle of renovation but still very happy. Staff is always very nice
matthew
matthew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
Good hotel but pool and gym were closed due to renovation and there was construction going on in the hallways too.
Tadas
Tadas,1 晚行程
Orbitz真实住客点评
4/10 尚可
2025 年 11 月 27 日
The Hotel staff was very professional and helpful. It was very disappointing that the hotel did not list they were in the midst of remodeling. The pool was closed - the main reason we chose this facility for my grandkids to be able to swim. The construction on our floor (4th) was still in process, the flooring in front of half the elevators and the walls were not finished. If our room had been remodeled already, the contractor did a substandard job - the walls were not professional with gaps. Again, the staff were personable and helpful. The 4th floor button was pushed in to the control panel which was a severe safety concern with children and you had to put your finger into a hole to push the button for the 4th floor - I reported it to the desk and the attendant stated they had contacted the service people the day before and thanked me for letting her know. The breakfast was very good to exceptional in quality and variety. Again with the construction and not having the amenities listed - it was a poor value and not up to my other experiences with IHG properties.
Charles
Charles,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 23 日
GERBER
GERBER,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 11 月 21 日
The staff was fine the room was in desperate need of attention. The carpets were gross,it was crowded (small), the ac was loud. The food was ok but i was really disappointed that no one bothered to inform us about the construction. The pool was shut down, the weight room was shut down which was a big disappointment. One elevator the 4 button was pushed out and the elevator its self was scary. Didnt feel it was worth hat we paid per night
Jackie
Jackie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Yes, everything was perfect especially the customer service. I rented three rooms for a family wedding and everyone was completely satisfied
Vic
Vic,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 10 日
Noisy, construction pool n spa closed none of which was disclosed
Matthew
Matthew,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 9 日
Hotel is currently going through renovations. Hotel room was old and dingy. Carpet, walls, sheets had stains. Hall way lights were being replaced during our stay. Carpets and wall paper were torn out during our stay. Construction started at 7 am. Wish we had been informed prior to booking
Maria
Maria,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Staff was friendly. The room was perfect for our needs. Kids loved the pool
Diana
Diana,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 7 日
Nice staff.
Leora
Leora,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 6 日
My son was bitten several times by bedbugs. I informed the front desk and they said to put my belongings in a trash bag, they should suffocate. I actually decided to rid of my belongings just incase I bring them back home with me. This was disgusting and horrible experience.
John
John,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 11 月 6 日
Rich
Rich,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
I checked in with Elizabeth who I remember from a previous stay last year. She is very friendly and welcoming. Room is spotless as same as last stay.