The experience was not at all resort like. It felt like a basic hotel and the service was average. The food took forever and tasted not good at all, wonder why it took 45+ minutes to prepare. The staff was extremely nice but the property in general was below average. There was not much to do at the resort and the spa didn’t have much options either.
Eli
1 晚家庭旅行
8/10
Bathrooms are gloomy with dim light and no ventilation.
Saji Geoge
3 晚家庭旅行
10/10
A small tranquil resort on a beautiful lake to spend time with your family . The pool access rooms on ground floor was very helpful to be in and the pool is warm and lovely . Food is good too.
Shweta
2 晚家庭旅行
2/10
Jaisy
1 晚行程
4/10
This could be a top notch tourist spot bcoz of its proximity to the Vembanad lake. The property is due for renovation immediately so I am happy. The wifi access was bad. Food was average. Wooden flooring is damaged in many places. Staff r friendly but need to be more proactive. The only saving grace of the place is its serene view.Rooms were sufficiently lit & cool. But towards dawn, we were disturbed by some animal running on the ceiling. Weird noises
Rachel
1 晚家庭旅行
2/10
Absolut skrækkeligt - 1⭐️ Nedslidt turistfælde. Super synd for den skønne beliggenhed
Susan Gylling
4 晚行程
10/10
Amit
1 晚家庭旅行
6/10
Great view from the lovely infinity pool of the lake.
Delicious food but restaurant lacked any ambience.
Rooms rather tired; hotel needs a makeover.
Hotel staff were friendly in the restaurant and the young man who collected and delivered the luggage was attentive. Shame about the staff in the reception. They could all do with some customer service training, particularly the manager.
jackie
1 晚行程
8/10
Nikhil
10/10
This hotel really is dreamy, the sat are incredibly helpful and the location is ideal.. we personally weren’t sure about staying overnight on a houseboat so this was the perfect conclusion.. a lovely hotel right on the backwaters.. the restaurant could be updated but still the food was lovely and the staff were really nice.. we both had massages which realistically weren’t the best we ever had as were in a very strange damp smelling room but still, it was an experience.. the room was amazing. Upgraded on arrival to a poolside room.. honestly all in all I’d highly recommend staying here.. I wish we’d stayed a day or two longer!
e
2 晚行程
10/10
Had a great time had room by the pool, massage was Good, food was awesome! No bar in the facility
robin
2 晚行程
10/10
This property is in the best possible location right next to the lake. The staff is very friendly and accommodating. The food can certainly be improved upon especially regional & western dishes. The pool is amazing but the chlorine levels should be reduced.
Diggaj
1 晚浪漫旅行
6/10
An average resort in Alleppy. The resort condition is "average". It is located in an "out of bounds" place (although directly on the lake) making access difficult. The Activity Center is really basic (not much to do and keep you occupied). The pool is good, although not sufficient to hold your attention for long.
The food is good. The lunch/dinner buffet at the restaurant were good and priced affordably. The resort presents itself as a "luxury" resort, and charges accordingly. Unfortunately, it is a "mid range" resort at best, definitely not a "luxury" one.
真实旅客
2 晚家庭旅行
6/10
3 star standard only, and overpriced
Needs modernisation
G
1 晚行程
8/10
Located on the banks of lake vembanad, this hotel has great views. The building itself is also very beautiful and our room was comfortable and clean. The only downside is that the facilities are a little old and parts of the hotel seem a little run down.b
Akshaya
4/10
Tharian J
4/10
Our experience fell way short of our expectation. The resort is poorly managed, too many staff but all poorly trained. So, when you arrive, you have three to four helpers in your room doing nothing but expecting to be tipped. The front desk staff are poor communicators. The term resort is a misnomer, with very little on offer in line with a resort. The whole building is in need of extensive repair. Do not get taken in by the photos on the travel site. The surrounding environment is poorly maintained, with a nearby abandoned pool full of scum and mosquitoes. There are no lawns with proper grass cover. The only two big plus for Lemon Tree include a fantastic location, and a very good and enthusiastic cook, Selva. The pool is like an infinity pool, ending nearly on the edge of Vembanad lake, but here again, staff are poorly trained and the whole pool area is poorly designed. Hotel guests wearing all kinds of dresses except appropriate swimming costumes were in the pool. The main staircase railings are creaking and loose, so, it is safe not to hold on to them. It is better to charge guests more but provide a well-managed resort, but for the price we were charged, it was a big disappointment.
Venky
8/10
Great hotel for the money. Beautiful view of the lake and the staff was most helpful.
Neil
6/10
Excellent location with beautiful view, but the bathrooms are old and not pleasant, you have to pay to get Wi-Fi which is unacceptable in an expensive (for India) hotel
Charles
6/10
Hotel's location is ok.but room (102)was horrible. Bathroom not hygienic, bad smell.blocked manholes shaking watercloset. In room furniture's are not arranged up to guests comfort old model TV no clarity atall. Staff very cooperative. roo service also good
mohammadali
8/10
We stayed for 2 nights in Dec and mostly enjoyed our stay. The best part about the hotel is that its right on the lake and most rooms have views facing the lake. We stayed on the ground floor which had a porch overlooking the lake, where you could sit peacefully and watch the shikara's passing by. There's a beautiful pool which we did not use but it was in the open and had an effect that it was merged into the lake. There is a lot of open spaces/lawns to roam around in and also a kid's play area near the reception. The rooms were well equipped with all the necessary equipment. The staff, especially at the reception were very efficient and would always be ready to help and answer any question, also would arrange transport at a couple of hours notice. There is only one restaurant in the hotel, which serves multi cuisine dishes, but the hotel is in need for more eateries, especially because it is a resort and is a while away from most tourist places. Places of interest around the hotel are 2 beaches- Morari and Alleppey, the latter one more crowded. Shikara's and Houseboat day trips can also arranged from the reception and are really worth it... the scenery is beautiful and green and very peaceful you get to see lovely flora and fauna on the way.
Mani
8/10
Santosh
6/10
We had a junior suite next to the pool, overlooking the lake. The view was beautiful and the size of the room more than accommodated us. The restaurant was delicious, although slow if you order off the menu. The buffet was nice so a good option if you eat at 7pm or later. I have kids so that wasn't the best option for us. My big issue was the horrible housekeeping. When we arrived the first thing I did was pick up all the dead bugs. I realize we are next to a lake but I shouldn't be welcomed by an insect zombie crew. We were here two nights and housekeeping NEVER showed up. Our room was never cleaned. They called us once at 8pm to see if we needed anything. I should have said toilet paper. The shower was a high tech space module that we never figured out. The water coming out of it did smell bad half the time. This hotel does have some high points and our stay was nice overall but this is NOT a four star hotel.