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Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants, near Empire State Building

Choose dates to view prices

In the heart of Manhattan, Virgin Hotels New York City offers a vibrant retreat. Savor flavors from two on-site restaurants or unwind by the seasonal outdoor pool and 24-hour gym. With Exhale Spa services like deep-tissue massage and aromatherapy, you can rejuvenate in style.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 8 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,420
CNY1,939 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Poolside luxury
The seasonal outdoor pool at this luxury hotel becomes even more enticing with a poolside bar for refreshing beverages under the sun.
Relax and restore
The full-service spa offers daily treatments in couples rooms. Deep-tissue, prenatal, and sports massages soothe. A sauna and steam room await.
Luxury city living
Immerse in opulent city center surroundings at this luxury hotel, where modern design blends with urban charm for a sophisticated stay.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite) | Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(188 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Sky Chamber King Empire View)

City view

Room, 1 King Bed (Sky Chamber King Empire View)

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is CNY1,597
CNY2,224 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive
  • New York W 32nd St. Station - 3 min walk
  • New York 23rd St. Station - 9 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬1 min walk
  • ‪Paper Coffee - ‬2 min walk
  • ‪Dunkin' - ‬1 min walk

About this property

Virgin Hotels New York City

Virgin Hotels New York City offers a great location, putting you within just a 10-minute walk of 5th Avenue and Empire State Building. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and Everdene, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness center, and a seasonal outdoor pool. Fellow travelers love the pool and comfortable beds. Public transportation is just a short walk: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 5 minutes.

At a glance

DONE

Hotel size

    • 463 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 75 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • 8 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 50
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Everdene - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Riff Raff Club - Onsite bar. Open select days.
Elcielo - This fine-dining restaurant serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 109 per accommodation, per stay

Parking

  • Covered valet parking costs USD 75 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City offer free cancellation for a full refund?

Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Virgin Hotels New York City?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Virgin Hotels New York City?

Yes, cats and dogs are welcome. There's a charge of USD 109 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Virgin Hotels New York City?

Yes. Valet parking costs USD 75 per day.

What are the check-in and check-out times at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Virgin Hotels New York City?

No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at Virgin Hotels New York City and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a seasonal outdoor pool. Virgin Hotels New York City also has a 24-hour fitness center.

Are there restaurants at or near Virgin Hotels New York City?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Virgin Hotels New York City like?

Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue. Travelers say the local area is very central perfect for sightseeing.

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Reviews

Virgin Hotels New York City Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The spa at this property is highly praised for its excellent services and facilities. (17 reviews)
  • The property's restaurant and dining options were highly praised for their good food, great energy, and excellent location. (22 reviews)
  • The gym was clean, well-equipped, and had great views, making it a fantastic place to work out. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Location
Restaurant
Bed
Elevator
Bar
Lobby
Food

Reviews

10/10 Exceptional

Always a pleasure to stay here. Views are amazing!! And service always great!
Angela T Kuss, 4-night trip

10/10 Exceptional

Amazing restaurants, very secure hotel. Friendly staff , room was spotless but didn't have a microwave to heat up leftovers from the restaurants. Overall it was a good experience.
Ozgur, 1-night trip

10/10 Exceptional

We love the hotel. The staff was exceptional. The valet parking cost could be lowered w/o an additional tax and the beds were too soft. Nevertheless we're open to staying again.
Neisha, 2-night trip

10/10 Exceptional

Greeted with a nice check-in, room was clean and a nice setup for our family. Beds are truly doubles (not queens) so not super spacious but adequate. Restaurant was nice and stylish and the location was good amid shopping and restaurants in Nomad.
Maria, 2-night trip

10/10 Exceptional

Excellent stay!

Frankie provided exceptional service throughout our stay. She went above and beyond to accommodate our room arrangements and was incredibly helpful and attentive to our needs.
Giuliana, 3-night trip

10/10 Exceptional

Great property and great location!
Frans, 4-night trip

10/10 Exceptional

This hotel is amazing. Nice size rooms and friendly staff.
Robert, 3-night trip

10/10 Exceptional

Great overnight stay

Small but perfectly appointed room. Great location, close to subway, 5th Ave etc.
Melanie, 1-night trip

10/10 Exceptional

This is my new favorite hotel
Frantzchesca, 1-night trip

10/10 Exceptional

nice place to stay and spend the night
Samantha, 1-night trip

8/10 Very good

Hotel and hotel was very nice and friendly… amenities required reservations for hotel guest
Makeda, 2-night trip

10/10 Exceptional

Fun hotel with beautiful view of Empire State building
Patricia, 2-night trip

10/10 Exceptional

Loved our stay at Virgin Hotels. Staff were great and the area was very convenient!
Alex, 5-night trip

10/10 Exceptional

Amazing stay very clean
Farah, 2-night trip

10/10 Exceptional

Enjoyed our stay at this property. The experience was great.
Rosie, 2-night trip

10/10 Exceptional

Great hotel, friendly staff, great location. I loved It here. Highly recommend.
aaqil, 1-night trip

10/10 Exceptional

Always a pleasure there and a great Tim
Valerie, 1-night trip

8/10 Very good

Insane views of Empire State

Staff were so helpful and the views from the room were incredible. Only issue we had was the fire alarm going off on 3 occasions one being around 6.30am.
Lucy, 4-night trip

10/10 Exceptional

Staff was great! Especially Darnel!!!!
Anabel, 3-night trip

10/10 Exceptional

-
LUIS RUBEN, 5-night trip

10/10 Exceptional

The room was very nice, the view was exceptional. The pool area so cute. Breakfast was great. We would go back.
Jack, 1-night trip

10/10 Exceptional

Our first time staying with Virgin. We loved the stay. Check in was the best ever. Efficient, great service, the room was great! We ate at the restaurant and the food was amazing!
Antónia, 1-night trip

6/10 Good

Nice hotel but service should be much better for the price… nice bellmen, nice service at the bars.
Mario, 8-night trip

10/10 Exceptional

One of the best I’ve seen in NYC.
Michael, 11-night trip

10/10 Exceptional

I
Drew, 1-night trip