In the heart of Genoa, Hotel Helvetia offers a haven of comfort and convenience. Take advantage of dry cleaning services, unwind with a drink at the bar, or get lost in a book from the library. With multilingual staff and tour assistance on hand, guests have praised its overall condition.
You'll be in a fantastic location at Hotel Helvetia, just a 5-minute walk from University of Genoa and Royal Palace. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Also, Old Port and Strada Nuova Museums are within just a 10-minute walk. Fellow travelers like the overall property condition.
At a glance
DONE
Hotel size
37 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets stay free
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 492 ft (EUR 25 per day); reservations required; discounts available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Bed rails
What to do
Bicycle rentals nearby
Boat tours nearby
Segway rentals/tours nearby
Marina nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1585
Safe-deposit box at front desk
Library
Television in common areas
Bicycle parking
Accessibility
Elevator
Visual alarms in hallways
Handrails in stairways
Bathroom emergency pull cord
Doorbell and phone notification
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8.00 for adults and EUR 8.00 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 25 per day (492 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A17ZUVJT8X
National rating
This property has received its official star rating from the local rating authority.
Also known as
Helvetia Genoa
Hotel Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa
Frequently asked questions
Does Hotel Helvetia offer free cancellation for a full refund?
Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helvetia?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Helvetia?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Helvetia?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Helvetia and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes segway rentals.
What's the area around Hotel Helvetia like?
Hotel Helvetia is in Genoa Historical Centre, a short 9-minute walk from Genoa Piazza Principe Station and 8 minutes' walk from Old Port.
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Reviews
Hotel Helvetia Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.6
Location
8.6
Staff & service
7.2
Property conditions & facilities
Popular mentions
Location
Train station
Walking
Reviews
Verified
10/10 Exceptional
Mar 20, 2026
The staff are very friendly and helpful. The room was very nice. Perfect location.
Steve
Steve, 2-night trip
Verified
8/10 Very good
Dec 16, 2025
We enjoyed our stay, staff was very friendly when we checked in. The hotel has several excellent cafes close by, location was decent nice by day and close to all the amenities, and old town.
Winston
Winston, 1-night trip
Verified
8/10 Very good
Jun 8, 2024
Good location
Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Katy
Katy, 3-night trip
Verified
8/10 Very good
Oct 17, 2023
DONWSIZE
There was a large stain of black mould on the room.
STUNISHING
The gluten free breakfast buffete was excellent, but even most wonderfull the attention and service of the chef-woman, she was so great and lovely.
Lazaro
Lazaro, 1-night trip
Verified
4/10 Fair
Jul 6, 2024
Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day.
Staff was very friendly. Location was good.
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Very good short stay. Thank you
Jane
Jane, 1-night trip
Verified
2/10 Poor
Sep 6, 2025
Situated in a very unsafe area. Hotel was awful and dirty.
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2023
Great hotel, nice people. Nedo went beyond in service, he is mang't.
Bruce
Bruce, 1-night trip
Verified
8/10 Very good
Jul 29, 2022
Location
Pavlina
Pavlina, 1-night trip
Verified
6/10 Good
May 30, 2024
Ok for one night
Bare bones place to stay. Adequate for one night
Abby
Abby, 1-night trip
Verified
8/10 Very good
Oct 28, 2022
Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2023
Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Hayley
Hayley, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2024
Tudo ok
sylvio f d s
sylvio f d s, 1-night trip
Verified
6/10 Good
Aug 21, 2024
Air conditioning doesn’t work properly and shower head falls on your head
Gabriel
Gabriel, 1-night trip
Verified
8/10 Very good
Oct 31, 2025
Chambre très petite et très sombre, salle de bain minuscule
Michel
Michel, 3-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Merci hôtel helvetia
L'hôtel est très bien placé pour découvrir cette surprenante et bouillonante ville.
L'acceuil était agréable.
Le personnel au petit déjeuner était charmant.
Bref ,un rapport qualité/prix intéressant pour un court séjour reussi.
david
david, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Unser Aufenthalt in Genova
Personal sehr freundlich, Frühstück reichhaltig, Zimmer zweckmäßig und sauber. Hotel liegt zentral, also muss man nachts die einen oder anderen Geräusche ertragen können.
Axel
Axel, 4-night trip
Verified
8/10 Very good
Apr 2, 2025
Ottima colazione, non compresa nel prezzo della stanza. Personale gentilissimo. La stanza assegnata un pò piccolina.
Mario
Mario, 2-night trip
Verified
10/10 Exceptional
Aug 13, 2024
War ein interessanter Aufenthalt das Hotel ok nettes
Personal sehr disponibile
Fritz
Fritz, 4-night trip
Verified
10/10 Exceptional
Aug 10, 2024
L’albergo è abbastanza carino situato davanti a una chiesa a pochi passi dall’acquario di Genova e a pochi passi dal centro. Logisticamente è molto bello. Le camere non sono di qualità eccelsa abbiamo trovato anche una sedia sfondata, ma i letti sono abbastanza comodi. Il personale è tutto molto molto gentile e disponibile. Purtroppo la struttura è a scale molto alte e ripide che si dipanano in tutte le direzioni, Sicuramente non è adatto a persone che non hanno la massima possibilità di deambulazione. L’ascensore è uno molto molto stretto e non era perfettamente funzionante. La colazione ottima. Nel complesso una buona esperienza
giuseppina
giuseppina, 1-night trip
Verified
8/10 Very good
Jun 27, 2024
Mukava hotelli hyvällä paikalla. Erittäin ystävällinen henkilökunta.
Timo
Timo, 2-night trip
Verified
8/10 Very good
Jun 24, 2024
konumu, kahvaltısı ve temizliği iyi bir otel
konumu harika, tren istasyonundan 6-7 dakika düz bir yoldan yürüyerek varıyorsunuz. temizliği oldukça iyiydi. kahvaltısına şaşırdık çünkü yumurtadan kruvasanlara nutelladan, yoğurt ve meyvelere peynirlere, taze sıkılmış portakal suyuna kadar getiriyorlardı. resepsiyondakiler oldukça yardımseverdi. biz 3 gece kalıp trenle heryere rahatça seyahat ettik, fiyatı da oldukça uygundu.tekrar gitsem mutlaka kalırım.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 19, 2023
Zentral gelegen. Wir haben für 1 Nacht gebucht, bevor wir auf die Kreuzfahrt weiter fahren.
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 15, 2023
Unica pecca...abbiamo fatto colazione con la faccia rivolta al muro perche' lo spazio non era sufficiente per tutti i clienti dell'hotel continuando a scacciare le mosche dal cibo.
Gianni
Gianni, 1-night trip
Verified
6/10 Good
Jul 27, 2023
L'hôtel est situé dans une zone très bruyante. La chambre était vieillotte et sombre. Un parking privé (25 euros pour la nuit) est situé proche de l'hôtel. Le petit-déjeuner est très bien et le personnel très aimable. Il y a de très bons restaurants dans les petites rues avoisinantes.