In dealing with Hotels.com I did my reservation on line ,I check the box that says pay when you get to property. But when I got there front desk says Hotel.com had already changed my card for the first night. I exspress my concerns to front desk that didn't want it on the card I was paying for the 2 days with my debit card. Front desk says there's also a 100$ deposit that has to be done with a card only.So I gave him my debit card and told him to put the 2nd night for the room and the deposit on my debit card. He than charge my credit card that was being held on file for the second night and put the $100 deposit on the debit card. That wasn't the way I wanted to pay for my stay ,he did the opposite of what I just explained to him.
Keith
2 晚家庭旅行
10/10
Keyosha
1 晚行程
8/10
For the price, the place was excellent. All coffee drinkers be known that they don’t any coffee. You have to go to a Circle K or someplace up the street. 😞. To be fair I didn’t realize this was similar to a extended stay
Peter
1 晚商务旅行
10/10
Johnathon
1 晚行程
10/10
Dave
1 晚行程
8/10
The room did not have a coffee pot and the bed only had 2 pillows. When we called for additional ones there wasn’t anyone available to bring us any. Also there wasn’t a remote for the tv.
Mary
1 晚行程
6/10
David
2 晚行程
6/10
Zachary
2 晚行程
10/10
April
2 晚行程
8/10
Keyosha
2 晚行程
4/10
Thomas
2 晚商务旅行
10/10
Roshonda
1 晚行程
10/10
The employees were very helpful and friendly. The room was clean, large, and comfortable.
Fran
5 晚家庭旅行
2/10
Arrived and told our reservation was cancelled due to the room was not available! Then we we went another location that was told us to go by staff hotels.com !
The receptionist was inside blind window and said , “ I have no rooms with very rude”,
We wasted time, drive back and forth and very disappointed!.
真实旅客
2 晚家庭旅行
10/10
Check in was a great experience. Daniel was amazing, professional, and absolutely went out of his way to make sure my girls and I had a safe place to lay out heads after strange experience with the Airbnb we abandoned. He shows a care and respect for people. The accomodations have been great. The room was clean and comfortable.
Stacey
2 晚家庭旅行
8/10
Jonathan
1 晚行程
10/10
Lori
1 晚行程
8/10
Noise Neighbor
Carmelo
1 晚行程
2/10
It smelt horrible. There was blood on the floor. The fridge wouldn’t close completely. I woke up to 3 bites on my leg.
Brittany
2 晚家庭旅行
10/10
for the price the place was excellent
Thomas
1 晚家庭旅行
2/10
Lorena
3 晚行程
10/10
This stay was very nice and it’s a very nice facility. Housekeeping has to do better. The facility is new and with the right upkeep it can look nice for a long time, but it’s not has clean as it should be.