Got there around 12:30-12:45pm. They didn’t have the room available and asked to return back to 2pm. At 2pm, gave the keys but no room allocated. Multiple calls (staff hung up on an occasion), resulted in getting the room finally at 3:30-3:45pm…really bad management of rooms and if hadn’t called them multiple times, doubtful we would have had a room available till 5-6pm
But the room was clean and comfortable. The water park within the hotel was fun activity for the kid to do. Indoor swimming pools as well as outdoor hot pools were great. Worthwhile going but not during the holiday rush since the staff can’t seem to have a handle on managing that crowd and provide rooms on time.
Good place to stay, best food in the hotel than outside, good customer service, best location.
Linda
Linda,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
JOO WEON
JOO WEON,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 5 日
Great location. Right next to the main attraction七星岩. The Chinese restaurant has excellent food with reasonable price. Room is big and has a spring water hottab. Great for couples.
Yung Fai
Yung Fai,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 25 日
MINI
MINI,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 6 月 10 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 4 月 9 日
Smell of dampness
The room smelled completely damp, hotel looks huge , rooms are quite big but bed are so small, don’t think that you can sleep two people on the bed when you see pictures on the websites, swimming pools are very nice, but I prefer not to stay there again