Got there around 12:30-12:45pm. They didn’t have the room available and asked to return back to 2pm. At 2pm, gave the keys but no room allocated. Multiple calls (staff hung up on an occasion), resulted in getting the room finally at 3:30-3:45pm…really bad management of rooms and if hadn’t called them multiple times, doubtful we would have had a room available till 5-6pm
But the room was clean and comfortable. The water park within the hotel was fun activity for the kid to do. Indoor swimming pools as well as outdoor hot pools were great. Worthwhile going but not during the holiday rush since the staff can’t seem to have a handle on managing that crowd and provide rooms on time.
Good place to stay, best food in the hotel than outside, good customer service, best location.
Linda
2 晚行程
8/10
JOO WEON
1 晚商务旅行
10/10
Great location. Right next to the main attraction七星岩. The Chinese restaurant has excellent food with reasonable price. Room is big and has a spring water hottab. Great for couples.