Great customer service; the front desk staff were very friendly and helpful. The rooms are clean and the bed is comfortable. The rooms are very small, though — so small that it’s hard to keep luggage out and still move around.
One odd thing: you can clearly hear people in the hallway, the elevator, and every time a door opens or closes from your room, even though you thankfully can’t hear anyone once they’re inside their rooms. On our second night, the hallway noise made it tough to sleep, though I’m not sure what the hotel could realistically do about loud guests coming in and out all night.
The location is nice and reasonably close to the Eiffel Tower — about a 15-20 minute walk. Most other major sights (the Louvre, Notre‑Dame, the Catacombs) are a much longer walk, around 40-60 minutes. There’s a metro station nearby if you’re up for using it; otherwise, be prepared for a bit of a hike. That said, the price was reasonable compared to other hotels we looked at, and Paris is very walkable. Exploring on foot ended up being a great way to experience the city.