Staff are very busy and friendly. Problem for us! They seem to have long stay residents in this hotel, who are very noisy. We had someone repeatedly waking us up at 05:50 with dance music, on a Saturday and Sunday morning. The staff helped to notify the resident, however having spoke to several staff, they were aware of the resident. With one member stating "we've had multiple complaints!!!! Well, hearing this, they knowingly placed me and my wife next to this noisy resident without any care for us. Not impressed.