This apartment features a rooftop terrace and puts you within a 5-minute walk of Quinta Avenida. Apartments feature kitchens, flat-screen TVs, and free WiFi.
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 5 min walk - 0.4 km
Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
Central Square - 10 min walk - 0.9 km
Playa del Carmen Main Beach - 11 min walk - 1.0 km
Mamitas Beach - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 47 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
Airport drop-off service
Restaurants
Café Choux Choux - 1 min walk
Trattoria del Centro - 3 min walk
Fuego Santo - 4 min walk
Mu. Burgerhouse - 2 min walk
Wings Factory - 3 min walk
About this property
Volta by Casago
This apartment features a rooftop terrace and puts you within a 5-minute walk of Quinta Avenida. Apartments feature kitchens, flat-screen TVs, and free WiFi.
At a glance
DONE
Property size
1 apartment
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport drop off on request(available 24 hours)*
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Beach towels
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
No onsite parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Kitchen
Stovetop
Microwave
Oven
Blender
Freezer
Toaster
Cookware/dishes/utensils
Dining
Dining table
Bathrooms
Shower
Towels provided
Hair dryer
Entertainment
60-inch flat-screen TV with cable service
Outdoor areas
Rooftop terrace
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Elevator door width (inches): 19
Front entrance ramp
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Safe
Iron/ironing board
24-hour front desk
Location highlights
In the city center
Near the bay
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Window guards
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per stay
A damage deposit of USD 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Shuttle transfer per adult: USD 200 (roundtrip)
Optional extras
Airport shuttle service is offered for an extra charge of USD 100 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Volta by Casago Apartment
Volta by Casago Playa del Carmen
Volta by Casago Apartment Playa del Carmen
Frequently asked questions
Does Volta by Casago offer free cancellation for a full refund?
Yes, Volta by Casago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this apartment?
Yes, there's an outdoor pool.
Are pets allowed at this apartment?
Sorry, pets aren't allowed.
Is parking offered on site at this apartment?
Sorry, there's no onsite parking at this apartment.
Is airport shuttle service offered by this apartment?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 100 per vehicle.
What are the check-in and check-out times at this apartment?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Volta by Casago and nearby?
Volta by Casago has an outdoor pool.
Does Volta by Casago have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a blender, a toaster, and cookware.
What's the area around Volta by Casago like?
Volta by Casago is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida.
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Reviews
Volta by Casago Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
10
Amenities
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Aug 25, 2023
Cleaniness and well secured..
John
John, 4-night trip
Verified
6/10 Good
Jan 29, 2024
Almost good....
Location, building and room we're all great. The area and building do get loud in the evening. Great rooftop pool with hot tub and bar. Room could be cleaner, but the real issue was a lack of water pressure and zero hot water. If you're ok with cold showers, this place is for you!
ROBERT
ROBERT, 4-night trip
Verified
10/10 Exceptional
Oct 8, 2023
I spend 3 nights at this vacation property and I had a wonderful time!
Even though it is not a hotel, the condo's employees were very polite and helpful.
The host's local contact was wonderful, easy to communicate with, and available if you need anything.
I arrived 2 hours before the check-in time, and I was able to wait at the wonderful rooftop area.
It is even better than it looks on the pictures!
I've got to do some work (there is a work common area), I enjoyed a cocktail at the bar (open from 12-8pm) and relax at the pool/jacuzzi.
There is also a decent size gym, for who doesn't like to skip a workout.
The apartment was spotless, very modern, fully equipped and quiet. Super clean!
There is a big supermarket a few blocks away, the Selecto Super, with a wonderful bakery. I opted to have breakfast at home, but there are many restaurants that serve breakfast in the neighborhood.
At night, you can go have dinner at great restaurants, within a short walk from the apartment.
I definitely recommended this place, and I'm already planning my next stay.