Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Jennifer
Jennifer,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Violeta
Violeta,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Alejandro
Alejandro,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Excelente
Local muito agradável e bem decorado. Impecavelmente limpo e pessoal muito atencioso
Emidio
Emidio,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Rooms are big ! I loved it !
OSCAR
OSCAR,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 20 日
Muy pretensiosos
Se nota por todos lados la falta de mantenimiento y los empleados cada uno en su mundo.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Nice hotel overlooking the lake
Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Raul
Raul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Good location downtown hotel
Nice hotel but a little pricy for what it offers...
Jorge
Jorge,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 18 日
Chafon
Un lugar sobrevaluado, muchos detalles de falta de mantenimiento, el baño fatal, la terraza sucia y sin mantenimiento, el personal como si no existiera a la hora de resolver. Neta, es un hotel con especialidad en ignorar a los clientes y hacer que hagan corajes. Todos ignoren al cliente, es el lema del hotel!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Excelente opción
Alberto
Alberto,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Leanne
Leanne,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Amazing property! The rooms, the design, the view, everything is great!
One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd.
The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Bob
Bob,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Romantic getaway
Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Benjamin
Benjamin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Gran locación
jorge
jorge,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Ian
Ian,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Muy comoda y relajada
GUILLERMINA
GUILLERMINA,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 17 日
Jacopo
Jacopo,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Perfect location
I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Lisa
Lisa,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Date gusto
Exepcional el hotel enfrente esta el ecoparque ademas la master suite te encantara.
Victor Hugo
Victor Hugo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Exciting new hotel in Bacalar
Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Super nice and helpful staff and great restaurant!
Kinga
Kinga,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Chris
Chris,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
James
James,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Best hotel I've stayed at in Mexico
I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!