Local muito agradável e bem decorado. Impecavelmente limpo e pessoal muito atencioso
Emidio
2 晚家庭旅行
6/10
Se nota por todos lados la falta de mantenimiento y los empleados cada uno en su mundo.
真实旅客
1 晚商务旅行
10/10
Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Raul
2 晚行程
8/10
Nice hotel but a little pricy for what it offers...
Jorge
3 晚行程
4/10
Un lugar sobrevaluado, muchos detalles de falta de mantenimiento, el baño fatal, la terraza sucia y sin mantenimiento, el personal como si no existiera a la hora de resolver. Neta, es un hotel con especialidad en ignorar a los clientes y hacer que hagan corajes. Todos ignoren al cliente, es el lema del hotel!
真实旅客
1 晚商务旅行
10/10
Excelente opción
Alberto
3 晚浪漫旅行
10/10
Leanne
4 晚行程
10/10
Amazing property! The rooms, the design, the view, everything is great!
One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd.
The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Bob
2 晚浪漫旅行
10/10
Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Benjamin
1 晚行程
10/10
Gran locación
jorge
4 晚行程
10/10
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Ian
5 晚家庭旅行
10/10
Muy comoda y relajada
GUILLERMINA
1 晚行程
8/10
Jacopo
1 晚商务旅行
10/10
I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Lisa
5 晚结伴旅行
10/10
Exepcional el hotel enfrente esta el ecoparque ademas la master suite te encantara.
Victor Hugo
2 晚行程
10/10
Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Susan
1 晚行程
10/10
Super nice and helpful staff and great restaurant!
Kinga
3 晚家庭旅行
10/10
Chris
3 晚浪漫旅行
10/10
James
7 晚行程
10/10
I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Kristen
2 晚行程
10/10
Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back!
Lacee
3 晚浪漫旅行
6/10
Bonito el hotel pero mucho ruido de la zona donde está ubicado
Cutberto
3 晚行程
10/10
Una súper buena opción para quedarte en Bacalar, un hotel con todas las comodidades y un muy buen diseño donde cuidaron todos los detalles. Tiene todo lo de un hotel de lujo. La piscina divina y súper a gusto . El restaurante todo lo que probamos está delicioso