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Ellen Kensington

4.0 star property
Hotel with restaurant, near Kensington High Street

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Photo gallery for Ellen Kensington

Free daily buffet breakfast
Terrace/patio
Suite (Coronation) | 1 bedroom, minibar, in-room safe, individually furnished
Reception
Continental Suite | 1 bedroom, minibar, in-room safe, individually furnished
Ellen Kensington, an eco-certified hotel near the Natural History Museum, offers a peaceful retreat with a spa featuring massages and aromatherapy. Unwind on the serene garden or browse through books in the library while staying connected with free in-room WiFi.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double

1 bedroom, minibar, in-room safe, individually furnished

Compact Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Suite

Continental Suite | 1 bedroom, minibar, in-room safe, individually furnished

Continental Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

1 bedroom, minibar, in-room safe, individually furnished

Compact Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Deluxe

Classic Deluxe | 1 bedroom, minibar, in-room safe, individually furnished

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation) | 1 bedroom, minibar, in-room safe, individually furnished

Suite (Coronation)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

1 bedroom, minibar, in-room safe, individually furnished

Crown Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, individually furnished

Classic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | 1 bedroom, minibar, in-room safe, individually furnished

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Resident Kensington

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.4 out of 10, Exceptional, 1,005 reviews
The price is CNY1,046
CNY1,256 total
includes taxes & fees
Aug 17 - Aug 18
The Resident Kensington
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About the neighborhood

Map
18-26 Barkston Gardens, London, England, SW5 0EN

What's nearby

  • Kensington High Street - 14 min walk - 1.2 km
  • Imperial College London - 14 min walk - 1.3 km
  • Natural History Museum - 16 min walk - 1.4 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • Heathrow Airport (LHR) - 31 min drive
  • Farnborough (FAB) - 46 min drive
  • Luton Airport (LTN) - 47 min drive
  • London City Airport (LCY) - 62 min drive
  • Gatwick Airport (LGW) - 81 min drive
  • West Brompton Station - 10 min walk
  • Kensington (Olympia) Underground Station - 26 min walk
  • Kensington (Olympia) Station - 27 min walk
  • Earl's Court Station - 5 min walk
  • Gloucester Road Underground Station - 9 min walk
  • West Brompton Underground Station - 10 min walk

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Over Under Coffee - ‬2 min walk

About this property

Ellen Kensington

When you stay at Ellen Kensington, you'll be just a 5-minute drive from Kensington High Street and Hyde Park. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Natural History Museum and Imperial College London are just a 5-minute drive away. Public transportation is just a short walk: Earl's Court Station is 5 minutes and Gloucester Road Underground Station is 9 minutes.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Korean, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • 5 stairs to reach property
  • Thin carpet in room

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 150 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 70 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Frequently asked questions

Are pets allowed at Ellen Kensington?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Ellen Kensington?

Sorry, there's no onsite parking at Ellen Kensington.

What are the check-in and check-out times at Ellen Kensington?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 150 (subject to availability). Contactless check-in and check-out are available.

Are there restaurants at or near Ellen Kensington?

Yes, there's an onsite restaurant.

What's the area around Ellen Kensington like?

Ellen Kensington is a short 5-minute walk from Earl's Court Station and 15 minutes' walk from Kensington High Street.

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Ellen Kensington Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brilliant stay for a great price.
Dan, 1-night trip

10/10 Excellent

10/10, would stay again
Carl, 2-night trip

8/10 Good

Second stay and no faults at all. Great breakfast and super location
Sara, 2-night trip

10/10 Excellent

I loved my stay at Ellen. I am normally very picky when it comes to lodging and was more than satisfied with the room, service and cleanliness. I would 10/10 choose to stay here again if I’m ever back in London. The close (2 min walk) proximity to the tube station and lots of quick food options made everything very easy.
Savannah, 6-night trip

10/10 Excellent

Really good location, room had everything I needed. Excellent breakfast and customer service, in particular thank you to Yana! Thank you for making my stay in London memorable.
Jessica, 1-night trip

8/10 Good

Great room, even though the price was a bit high. I asked for a handicap, friendly room. Even though there was an elevator to the third floor, there are still steps involved, which was not easy.
Joseph, 2-night trip

10/10 Excellent

Very nice hotel with good location.
Leanne, 2-night trip

10/10 Excellent

I really love the staff and it was so cute
Teddy, 3-night trip

8/10 Good

Location is great , staff are polite and helpful. We only used the lift 3 times and it was very small and slow. The room next to us kept setting the fire alarm off happened 4 times
luke, 3-night trip

10/10 Excellent

Opened for business 6 months ago. Some have given mediocre reviews but this is 5 star hotel. Not Claridges or the Dorchester but the rooms are superb in their quality. Fabulous breakfast. One lift was not operational which caused some guests distress. Would definitely stay here again.
Steve Lee, 1-night trip

10/10 Excellent

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Boonleng, 4-night trip

6/10 Okay

Decor was lovely but slot of maintenance needed doing . Our room was very small compaired to our friends thst stayed in same standard room. Our curtains wouldnt close fully, coffee machine was broken and was showing a fault and could just about get in the shower as poor door design , if you are above a size 16 you wouldnt get in without hurting yourself on the shelves
Richard, 1-night trip

10/10 Excellent

We had a long stay — 13 nights — and loved the whole experience. The location is great. The hotel is a very short walk from the Earls court tube station — direct access to the District Line and the Piccadilly line from Heathrow — and a longer but doable walk to the Victoria & Albert, Design, and Natural History Museums as well as Holland Park. Our room was small, but cleverly designed to make best use of all available space. Big windows overlooking a garden square let in lots of light and gave a feeling of living among treetops. The bed was comfortable. Everything was immaculate. The staff was friendly and helpful. The hotel restaurant offers an upscale Asian-inspired menu, and the surrounding neighborhood offers an abundance of small-scale local restaurants offering Indian, Chinese, Vietnamese, Lebanese cuisines, as well as traditional English pub food. It is true that the elevator is slow and the room could use a full length mirror (maybe hung on the outside of the bathroom door), but these observations don’t at all rise to the level of complaints. All in all, we enjoyed The Ellen very much and hope to return for another visit before too long.
Lee, 13-night trip

6/10 Okay

Burn or accept to be awaken by a fire alarm. Spent 4 nights on the 3rd floor. Very clean, my room was of very acceptable size for one person ("compact double", more compact than double though), bathroom in perfect condition, great front desk, copious breakfast, excellent value. Two problems though, one minor and one major: Minor problem: the elevator is the slowest possible elevator anywhere on the planet since the invention of the elevator and then, quite often, when going from the reception to the third floor, it would actually first go to the fourth floor and then turn back down to the third. Major problem: on the first night at around 1 am, I was awaken by the fire alarm and again on the fourth night it awakened me once at 2:30 am and a second time at 5:30 am. Many people actually went down the stairs during the 2:30 alarm because it lasted for some time. They have oversensitive smoke detectors that are triggered by steam from hot showers or by spray. 2 nights out of 4 awaken by a false alarm is a bit too much and I will not return before reassurances that the problem has been fixed.
Philippe, 4-night trip

8/10 Good

The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.
cyrita, 3-night trip

4/10 Poor

TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Cesar, 3-night trip

8/10 Good

Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Natalia, 3-night trip

6/10 Okay

So, 1-night trip

10/10 Excellent

Michael, 2-night trip

8/10 Good

Gute Lage 5 Minuten zu Fuß zur u-Bahn Station und zum Supermarkt. Die Zimmer sind sehr klein, der Aufzug auch. Man sollte körperlich fit sein um hier gut zurecht zu kommen.
Claus, 3-night trip

6/10 Okay

最近、リニューアルしたのだろう、部屋はとても綺麗だった。シャワーの水圧も申し分は無いです。ただ、備え付けのシャンプーのボトルが目詰まりして出なかった。また、天井が高すぎる為か、エアコンの効きが良くないので、真冬は寒いかもしれません。駅に近いので、付近でちょっとした軽食、ビールは入手可能です。スタッフの方が先に翻訳アプリを使い対応してくれましたので、大変助かりました。次回も宿泊の候補にはなります。
Kazuhiro, 2-night trip

10/10 Excellent

Diane, 3-night trip

6/10 Okay

Magnus, 1-night trip

6/10 Okay

Bra läge

Rummet väldigt litet och dåligt disponerat, han/hon som sov innerst väckte den som sov ytterst när han/hon behövde gå upp. Dusch utan ordentliga väggar medförde att hela golvet blev blött. Saknades speglar och krokar i rummet. Överlag trevlig personal och en utmärkt frukost! Bra läge nära tunnelbana.
Gunilla, 3-night trip

8/10 Good

Das Hotel ist sehr gut mit den Öffentlichenverkehrmitteln zu erreichen und man kommt von da überall hin. Das Hotel ist sehr schön eingerichtet und sauber. Das Frühstück ist ausreichend, könnte aber abwechslungsreicher gestaltet werden.
Angelina, 4-night trip