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Hotel Haus am Zoo

Hotel with spa, near PSD Bank Dome

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Photo gallery for Hotel Haus am Zoo

View from property - Hotel Haus am Zoo (Düsseldorf)
View from property - Hotel Haus am Zoo (Düsseldorf)
Apartment Sybelstrasse | Hypo-allergenic bedding, down comforters, in-room safe, desk - Hotel Haus am Zoo (Düsseldorf)
Meeting facility - Hotel Haus am Zoo (Düsseldorf)
Garden - Hotel Haus am Zoo (Düsseldorf)
In the heart of Düsseldorf, Hotel Haus am Zoo offers a serene escape with its garden and tranquil Sauna spa. Unwind on the sunny terrace, stay connected with in-room WiFi, or plan your day at the computer station; guests also appreciate car rentals on site and multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Single Room

Business Single Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Single Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Single Room, Non Smoking, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Economy Single Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Satellite channels
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Single Room, Garden View

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior
Post, ZUR
  • Free WiFi
  • Restaurant
  • Laundry facilities
Post, ZUR
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About the neighborhood

Map
Sybelstraße 21, Düsseldorf, NW, 40239

What's nearby

  • Rochus-Kirche - 5 min drive - 2.4 km
  • Hofgarten - 6 min drive - 3.0 km
  • Castle Jaegerhof - 6 min drive - 2.7 km
  • Goethe Museum - 6 min drive - 2.7 km
  • Duesseldorf Grafenberg Wildlife Park - 7 min drive - 3.9 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 16 min drive
  • Cologne - Bonn Airport (CGN) - 54 min drive
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Volksgarten Station - 8 min drive
  • Wanheimer Straße Bus Stop - 8 min drive
  • Hansaplatz Tram Stop - 3 min walk
  • Grunerstraße Tram Stop - 5 min walk
  • Heinrichstraße Tram Stop - 9 min walk

Restaurants

  • ‪NH Bar - ‬10 min walk
  • ‪BAZ Brauereiausschank am Zoo - ‬11 min walk
  • ‪PYC cheesecake & gallery - ‬12 min walk
  • ‪Alfred‘s - ‬11 min walk
  • ‪La Tosca - ‬10 min walk

About this property

Hotel Haus am Zoo

When you stay at Hotel Haus am Zoo, you'll be within a 10-minute drive of PSD Bank Dome and Konigsallee. Guests can be pampered with spa services at the spa. Other features include a snack bar/deli, a terrace, and a garden. Public transportation is just a short walk: Hansaplatz Tram Stop is 3 minutes and Grunerstraße Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (EUR 12.00 per night)
    • Secured covered onsite extended parking (EUR 12 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's games

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (323 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)

Parking

  • Covered self parking costs EUR 12.00 per night
  • Covered extended parking costs EUR 12 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

Also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

Does Hotel Haus am Zoo offer free cancellation for a full refund?

Yes, Hotel Haus am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Haus am Zoo?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Haus am Zoo?

Yes. Self parking costs EUR 12.00 per night. Extended parking costs EUR 12 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Haus am Zoo and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.

What's the area around Hotel Haus am Zoo like?

Hotel Haus am Zoo is in Stadtbezirke 02, a short 3-minute walk from Hansaplatz Tram Stop.

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Reviews

Hotel Haus am Zoo Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities

Reviews

10/10 Exceptional

Perfect choice!

We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
ANN, 3-night trip

10/10 Exceptional

Simple and clean. Room a little hot as it faces south with large patio door and window. No evidence of air conditioning . Otherwise very good.
Robert, 3-night trip

8/10 Very good

Had to leave balcony door open and unlocked to cool room.
Guy, 1-night trip

4/10 Fair

No climate control, small rooms.
2-night trip

4/10 Fair

Schnarchender Nachbar Laute Straße Minizimmer Dusche mit Duschvorhang Schwarzschimmel in Dusche
2-night trip

8/10 Very good

Angenehme Atmosphäre, gutes Frühstücksbuffet, ruhig
Elke, 1-night trip

2/10 Poor

Pésima experiencia

La almohada estaba vacía, la moqueta sucia, el edredón daba asco, el pasillo hacia el jardín olía muy mal, las camas incómodas, la limpieza dejaba bastante que desear.
IGNACIO JAVIER, 5-night trip

10/10 Exceptional

Haben uns sehr wohl gefühlt und würden gerne nochmal den Service in diesem Hotel genießen. Hat alles gepasst.
RoswithaHenriette, 2-night trip

10/10 Exceptional

Super nettes und hilfsbereites Personal. Wirklich leckeres Frühstück für einen guten Preis. Entspannte Umgebung mit super Anbindung in die Stadt mit der U-Bahn! Und das nächste Mal bringe ich meine Badehose mit und hüpf in den Pool!
Joon-Mo, 2-night trip

10/10 Exceptional

Sehr persönlich geführt, sehr freundliches und hilfsbereites Personal. Ruhiges Gartenzimmer, genauso den Preis wert wie das üppige Frühstück. Ein bisschen schade: WLAN taugt nicht fuer TV-Streaming. Tolle Alternative zu großen Häusern in DUS, auch fuer Reisen ab Flughafen gut geeignet.
Garten
Haupthaus
Gartenhaus
Dr. Juliane H., 1-night trip

10/10 Exceptional

A very nice and cosy hotel

Love this hotel and use it on a regular basis both for business, family and friend. Nicely located close to a park and not to far from the center of Dusseldorf. Wonderful garden and relaxed atmosphere - can definitely recommend this hotel!!
Gunther Frank, 3-night trip

10/10 Exceptional

I liked the personal touch and helpfulness.
Claudia, 7-night trip

10/10 Exceptional

Fantastisk

Fantastisk ophold. Leon var den bedste vært msn kunne forestille sig, han var hjælpsom ud over det sædvanlige. Kan kun give mine bedste anbefalinger.
Dijanna, 5-night trip

10/10 Exceptional

Gelungener Kurzurlaub 😎

Wir kommen gerne immer wieder in dieses so angenehme Hotel !!!
Silke, 2-night trip

10/10 Exceptional

Nice hotel!

Comfortable hotel. Great for a quick, one night stay.
1-night trip

10/10 Exceptional

På familie besøg

Vi havde 3 overnatninger. Den lækreste morgenmad. Hyggelige omgivelser. Meget serviceminded. Vi var super glade for opholdet og kommer helt sikkert igen til sommer.
3-night trip

8/10 Very good

Schmales Zimmer mit Dachschräge im Kopfbereich, schmale Betten. Toll ruhig, zum Garten gelegen, sehr umsichtiger Service.
Frank, 3-night trip

10/10 Exceptional

Dejligt venligt personale..rene omgivelser..dejlig morgen mad
Lene, 1-night trip

10/10 Exceptional

Freundliches und zuvorkommendes Personal, Zimmer mit Duschbad sind angenehm groß, sodass auch größere Menschen nicht anecken.
2-night trip

10/10 Exceptional

Ruime en schone kamer. Zeer behulpzaam personeel. Kaartjes klaargelegd om met de tram naar het centrum te gaan. Ook een heel mooie tuin/binnenplaats.
Uitzicht vanaf het ruime balkon
Henk, 1-night trip

10/10 Exceptional

Empfehlenswertes, nettes Hotel

Kleines, ruhiges Stadt Hotel mit sauberen Zimmern und einem sehr leckeren Frühstück - einfach top!
1-night trip

8/10 Very good

Sehr nette Gegend, das Hotel wird mit viel Liebe gepflegt. Im Sommer mt dem vorhandenen Swimmingpool wahrscheinlich noch viel attraktiver. Neben der Freundlichkeit ist auch hervorzuheben, dass ein Fahrschein für die öffentlichen Verkehrsmittel ausgehändigt wird.
5-night trip

8/10 Very good

Een aanrader, evenwel niet direct in het centrum.

Gigantische kamer, compleet uitgerust. Zwembad deed deugd. Beperkte keuken in restaurant en bediening beetje traag, maar het is tenminste vers klaargemaakt. Ontbijt dik in orde.
Piet, 1-night trip

8/10 Very good

Uitstekend ten opzichte van stadcentrum. Gratis O.V. in een kwartier in het centrum . Zeer rustig gelegen. Prima ontbijt, buiten in de tuin.
3-night trip

8/10 Very good

schönes Hotel mit Flair; tolles Frühstück ! Ruhig gelegen, dennoch sind umliegende Lokalitäten gut erreichbar
1-night trip