Staff were very welcoming and helpful at check in. Room was spacious and everything was as expected. QR codes were on desk to allow you to order room service or fill the minibar.
Rooms are well soundproofed and have lovely views of the Lovers Park, Khan Shatyr and central Astana.
Breakfast was usual buffet style with a mix of hot and cold options, pastries and fruit and veg available.
Overall we would happily stay here again.