First, there was no outside lighting, making it difficult to navigate the property after dark. Upon entering our room, we found that there was no shower gel or shampoo, nor any bottles of water. This was particularly unpleasant as we arrived in the evening and expected basic amenities to be available.
The breakfast provided was very poor. The selection was minimal, and the staff did not clear dirty dishes from the tables, forcing us to eat at a dirty table. This lack of cleanliness was very off-putting.
On the positive side, the bed was comfortable, and the grounds of the château are lovely. However, these positives do not outweigh the negatives we experienced.
This overall poor service and lack of attention to detail have made us hesitant to purchase any products from the château, as it raises doubts about the quality given such neglectful hospitality.
