the staff is awesome! but the bathroom has some weird smell.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2016 年 1 月 25 日
The Best Choice in London
It is a perfect hotel in London: excellent location; superb staff and delicious breakfast. My sister and I had a very pleasant stay for 7 days in Sydney House. We enjoyed the time there even though the weather was a bit wet. Within the walking distance, we could hit on 2 museums and find some nice restaurants. We are quite sure that Sydney House will be our first choice in London for our next trip.
Siu Kit
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
A part of an extended visit to the UK. This hotel is as advertised. We will be back on future visits.
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
MA
MA,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 24 日
Five Star Luxury this is not.
Pleasant staff but the whole place is very tired and in need of a serious upgrade to be considered five star or luxurious.
Very poor quality finish on decor that has seen better days.
The bed linen and towels were of good quality but it ends there unfortunately.
Room needed: blackout blinds, a toilet that didn’t make a noise every few seconds to the point my wife described it as torture, a shower that doesn’t decide its own temperature every few seconds, a toilet that isn’t so close to the floor you can hardly get up, sockets which actually allow you boil a kettle safely and a bathroom and a lift (there are five floors!) bigger than something from The Borrowers.
Good location but totally misleading marketing and overpriced for a stay that Premier Inn could beat. I seriously question whether the reviews on other sites are authentic.
Disappointing on what was a special weekend for us. Never again.
Would not recommend.
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Claire
Claire,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Satu
Satu,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Highly recommended
Absolutely wonderful experience from start to finish. Amazingly friendly and helpful staff.
Thure
Thure,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
We loved our stay and especially appreciated how kind and helpful the staff was!!! They took such great care of us and went beyond in every way.
Danielle
Danielle,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great location, lovely staff!
Cydney
Cydney,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
I have mixed feelings. Our stay was good and the room was clean. However, the room needed an update as things were rather worn (for example, leather seating was uncomfortable and would't stay in place). The bathroom was small and quality was not consistent with a high rating. Finally, the power outlets were unsuited for international travelers. I don't mind local country outlets, but but there was only one usable outlet outside of the bathroom and it didn't meet the needs of two travelers with an average number of devices. In contrast, the breakfast quality was great and the people working at the hotel were friendly and accomodating. In summary, the hotel has some good points, but the facilities are not close to four or five stars.
Leslie
Leslie,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
La chambre était petite
Lydie
Lydie,2 晚家庭旅行
Ebookers真实住客点评
6/10 好
2025 年 4 月 16 日
Martin
Martin,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Ok - not great. Very small room for a deluxe double. Terrace unusable - chairs unsafe.
Laurie
Laurie,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 5 日
William
William,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 3 日
The property served the purpose of our trip.Very clean,comfy bed and reasonably priced for the area.Bathroom was a bit awkward as toilet was very low to the floor and shower couldn’t be adjusted upwards so had to bend down to was hair. Staff friendly and on call 24hrs.Stairways very narrow so if like my wife your claustrophobic I might think about staying somewhere else if also unable to use the very small lifts!!
paul
paul,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 31 日
Cant drink the water
Check in and out was fine, had approached the hotel about my partners birthfsy but received no reply bsck, upon chickin we were asked if there was any special occasion for the stay and they wrote done birthdsy but im still waiting to see why thst was relevant. Cant drink the water on site so a bottle was supplied in the room, whoch wasnt enough for the 2 of us. Room was average size for london and abit tatty but clean enough, location was good, probably wouldn't stay here again. So oversll communication poor, check in and out good, room average, location good.
Roger
Roger,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 29 日
Staff were great and the location was amazing with easy access to the Underground and lots of restaurants. Unfortunately, we felt the property was very small and we found the deluxe room to be below standard. Our opinion is that the rating on the property did not match our experience.
Robert
Robert,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Clean and ideal with very professional, friendly staff . I stayed one night in order to be near the Brompton hospital as I was having a procedure very early the next day . But I would recommend for longer stays if you want to tour London and need a place to crash at night .
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Chloe
Chloe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
A hidden gem in Chelsea. Lovely boutique Hotel in a quiet area a short walk from Kensington. Ideal for a weekend in London. Staff were very friendly & helpful. Great value for money.