The $500 credit promoted by Expedia is not an actual credit, but coupons/credits for items that add up to $500 (ie, room upgrade $100 off, bottle of wine $20 off, excursion $30 off), no spa service credit.
Staff were nice, but not overly attentive or helpful. The room was decently cleaned, but could have been better. We did have our snacks and drinks refilled daily.
At the restaurants, the staff were sure to keep things clean, however I was given glasses on multiple occasions with lipstick/lip marks on the rim. The servers at dinner were very friendly and always made sure we had what we needed. Breakfast was always busy, so they couldn’t be as attentive.
The lobby bar had the best drinks!