It’s the second time that we have stayed at the hotel and it did not disappoint. Swift check in, staff are brilliant and very helpful. Room clean, quiet and comfortable. Breakfast is good. 3 minutes from Marble Arch and Hyde park. I would definitely stay again
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Hayley
Hayley,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
NOT a 4 Star Hotel
The only reason this hotel is so expensive is the location. The service was good and the room was spacious and well air conditioned but the bed is on the floor which was a bit weird and the shower smelled terrible. They tried to help me scan and send some documents but it didn’t work. The breakfast was only available for 2 hours and it was dried out and so warm downstairs I was afraid the milk/yogurt might be spoiled. No views in the breakfast room. Overall it was not bad since I was mostly just sleeping there but personally I feel it was overpriced.
Sarah E
Sarah E,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Great Location!
Amazing location for shopping, parks and easy access to the tube and busses. Only issue was the water was scolding hot when taking a shower.
Don
Don,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Evan
Evan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Been to London 7 times, always stayed at same level of hotel. This one in the top two in the kategori of hotels I have used in London.
Mikkel
Mikkel,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
On the shabby side, but fine for a tourist visit.
Jocelyn
Jocelyn,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Pleasant stay but needs a bit of attention.
Nice hotel close to the centre, near Oxford Street. Friendly staff, room could have been doing with a bit of attention, broken and loose floor tiles in the bathroom, residents next door arguing in the early hours of the morning, although that wasn't the Hotels fault. Pleasant stay but needs a bit of attention.
John
John,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Eli
Eli,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 9 日
Misleading. Not a 4-star hotel.
The beds were comfortable, but the room is in great need of updates and more privacy. Multiple tiles in the bathroom were cracked, carpet is worn, chair provided at the desk dipped so much in the middle it was like sitting on a hole in the chair. The tv did not work. The door jam was not complete and there was space someone could look through into the room if they chose to. I would not stay there again.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Tone Liv
Tone Liv,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Lovely stay
Beautiful small hotel with very friendly and helpful staff. It felt more like a large house than a hotel. Located in an upscale part of the city. We had a twin bed room that offered plenty of space. Beds and pillows weren't as comfortable as I'd hoped but were fine and we slept well. Bathroom was clean but floor tile could use some work. Air worked well to keep us cool. The only real downside was the odd way the elevators were built to drop you at the half floors, so no matter where you landed you had to go either up or down a half flight of stairs to get to your room (a pain when dealing with luggage or if you have mobility issues). Overall we really liked our stay and would stay here again in the future.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Excellent place to stay in London. This boutique hotel is in a great location. We will definitely come back.
Ellen
Ellen,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 29 日
Henrik
Henrik,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Anna
Anna,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Great location and comfortable stay.
Excellent location and good service from the reception. Small details like wobbly bedside lights, a tiny TV at the far side of the room and a dated bathroom only let it down slightly. Overall, quiet and comfortable with plenty of local coffee, breakfast and drinking places nearby. Recommended.
Colin
Colin,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
Bed was old and sagged in middle, I requested they changed mattress , they turned mattress which was slightly better. In returning in evening our door was left open prob cleaning. I went to call front desk and phone did not work.I went down to yell night clerk he came to room to fix phone which was disconnected and showed him how door was left. He was not apologetic at all.