Nestled near Hakone Open Air Museum, Hakone Kowakien offers a serene retreat. Soothe your senses at the indoor mineral hot spring, unwind in the garden or arcade/game room, and enjoy shopping on site. Guests rave about the helpful staff.
When you stay at Hakone Kowakien, you'll be within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, and フォンテンブロー serves breakfast, lunch, and dinner. A lazy river, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Kowakidani Station is 12 minutes away.
Languages
English, Japanese, Korean
At a glance
DONE
Hotel size
150 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out time is 10:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Traveling with children
Lazy river
Fence around the pool
Lifeguard on site
What to do
Hot springs
Shopping
Access to nearby outdoor pool
Access to nearby indoor pool
Mountain climbing nearby
Hot springs nearby
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool umbrellas
Facilities
1 building/tower
Built in 2023
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
Arcade/game room
Spa services
Lazy river
Sauna
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Accessibility
Thin carpet in public areas
Hardwood flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
55-inch flat-screen TV
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Dining
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 5:00 PM
The seasonal pool is open from July 12 to August 31
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone
Frequently asked questions
Does Hakone Kowakien offer free cancellation for a full refund?
Yes, Hakone Kowakien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hakone Kowakien?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Hakone Kowakien?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Kowakien?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hakone Kowakien?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in is available.
What is there to do at Hakone Kowakien and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation onsite includes hot springs. Enjoy amenities like a lazy river, a sauna, and an arcade. Hakone Kowakien also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hakone Kowakien?
Yes, フォンテンブロー offers garden views.
What's the area around Hakone Kowakien like?
Hakone Kowakien is a short 4-minute walk from Hakone Kowakien Yunessun and 14 minutes' walk from Hakone Open Air Museum.
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Hakone Kowakien Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Onsen
Breakfast
Service staff
Room
Food
What guests liked
Breakfast and dinner buffets offered a wide variety of options and were highly praised by guests. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 2, 2025
Relaxing and pleasant!
After a week or travelling in Japan we relaxed for three days here and got a very nice experience!
Anders
Anders, 2-night trip
10/10 Exceptional
Apr 13, 2025
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Melissa
Melissa, 2-night trip
10/10 Exceptional
Apr 26, 2025
Dinner and breakfast buffet spreads are fantastic. Property is lovely.
Stacey
Stacey, 1-night trip
10/10 Exceptional
Apr 2, 2025
Great food. Really friendly , great staff
Dolly
Dolly, 2-night trip
10/10 Exceptional
Feb 16, 2025
Beautiful scenery place. Large garden worth to explore
Jie
Jie, 2-night trip
10/10 Exceptional
Jan 17, 2025
Relaxing in tranquil ambience, onsen amazing, recharged after travelling. Friendly helpful staff, and great buffet food for everyone's pallet!
Susan
Susan, 2-night trip
10/10 Exceptional
Nov 1, 2024
Enjoyed the stay at Hakone. The dinner & breakfasts were amazing.
Saito
Saito, 1-night trip
6/10 Good
Apr 18, 2025
Plan ahead - find restaurants, plan your travel, bring food/ snacks, pre book taxis as no one will help you in the hotel.
Kingsley
Kingsley, 1-night trip
10/10 Exceptional
Nov 14, 2024
Beautiful location. Easy access to Open Air Museum and hikes.
Christopher
Christopher, 2-night trip
6/10 Good
May 22, 2025
The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.
Nisha
Nisha, 3-night trip
8/10 Very good
Apr 20, 2024
very good hotel, nice garden and food
Calvin
Calvin, 1-night trip
4/10 Fair
Apr 17, 2025
Buffet had a lot of selection but none of it was very tasty. The hotel is not all bad just the experience felt disappointing especially considering the price paid. The checking in terminal was frustrating and glitchy.
Roni
Roni, 2-night trip
10/10 Exceptional
Jan 20, 2024
Very good hotel
Yiak Huat
Yiak Huat, 3-night trip
10/10 Exceptional
Jul 14, 2024
Great and very new facility; excellent staffs there.
Yan
Yan, 1-night trip
10/10 Exceptional
Apr 1, 2024
Good environment and facilities such as meals and onsen
Li Cheung
Li Cheung, 2-night trip
10/10 Exceptional
Apr 9, 2024
I felt like once you got there you didn't need to leave for anything and the dinner and breakfast Buffett was very well done
Strom
Strom, 1-night trip
10/10 Exceptional
Oct 15, 2023
Beautiful hotel, facilities, great staff, wonderful hot springs. Nice dinner and breakfast buffet
Carlos
10/10 Exceptional
Jun 12, 2024
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.
Elise
Elise, 2-night trip
10/10 Exceptional
May 31, 2024
Very new hotel with a great blend of tradition and modern amenities. Great onsen
Verified traveler
2-night trip
10/10 Exceptional
Apr 6, 2024
We had a wonderful time at the hotel hakone kwakien, thank you for the great hospitality
RAJA
RAJA, 1-night trip
10/10 Exceptional
Nov 9, 2023
It was great having a quiet hotel with traditional baths, but also access to the baths/pools at Yunessun across the street.
Ian
Ian, 2-night trip
10/10 Exceptional
Jun 28, 2024
Amazing dinner and brunch! The onsen was wonderful. The hotel is also walkable to a hot spring resort and to the Open Air museum. Highly recommend!
Brittany
Brittany, 2-night trip
10/10 Exceptional
Jun 6, 2024
Great place for both families and couples
They provide everything a traveler could need including lounging pajamas and slippers. The buffets were great! Also appreciated the shuttle bus to nearby sites.
Theodore
Theodore, 2-night trip
10/10 Exceptional
Jan 6, 2025
Good
Wei
Wei, 1-night trip
10/10 Exceptional
Mar 19, 2025
Relax and indulge after a busy tour of Japan
Loved it, so relaxing. Got the breakfast buffet and the dinner buffet both days - wow, very well fed and worth the price! Enjoyed walking in the garden in the morning and after dark with the lights. A very comfortable women-only onsen experience - I went three times in two days and I also got a nice reflexology massage booked just hours beforehand via a QR code in the room so the flexibility was excellent. Took advantage of free tea and coffee in the lobby around the clock and even grabbed a whisky at the bar one night. You could really check in, get into your robes and sandals, and never leave :)
Although I did leave to visit an art museum and to ride the ropeway and the free shuttle from the hotel was super convenient to get me to both places (not so much for getting back though)