The only good thing about this property is their bathroom, which is ample and comfortable to move around and shower. Everything else was a mess. The coffee maker did not work as the plug did not have any electricity and the bedsheets were not changed during our five day stay and there was no signed from them, indicating that they do not change the sheets for an additional cost, no housekeeping! So pretty much everything had an extra cost associated with if I wanted to get more towels, that’s an additional cost, which means that if I pay for the towels, I can take them with me. Being a hotel sort of and paying the amount that we paid for by night, I would have expected to have some quality service included. I would not have picked this property for my vacationing if I’ve would’ve known about those small details, the AC unit wasn’t working when we got in and the lady that took care of my call, said that the technician wasn’t available until the next day, which made me very upset and uncomfortable, knowing that I wasn’t gonna have air conditioner during my first night and besides that the code to open the door did not work and so on and so forth, I mean, there were many issues and they just don’t seem to have the sense of urgency that it requires to manage such a large property and customers. I would definitely won’t recommend this property for a short or long-term stay. By the way, I’m still waiting for someone to get back to me on the request for credit for all the nuisance.
