Clean, comfortable and good-size rooms, could comfortably accommodate big families. Staff are well-trained, Alvin Nicer is worth- mentioning. My husband and I were very picky in terms of cleanliness and organization, but Alvin exceeded our ecxpectations. He took care not only of our needs and requests at the hotel, but also recommended great places to eat at and new attractions to explore in Baguio, a testament of his expertise in hospitality and tourism.