The staff were cold and unhelpful, I asked beforehand if the hotel was pet-friendly and they confirmed. I came with my domesticated house-trained dog, the staff asked for additional cage or bedding (not a requirement of the hotel).
The lobby staff seemed to be talking amongst themselves rather than available to help you for a request or if you are trying to check-in or out.
The hotel states it has parking, this is not true. There is publicly available parking that you have to pay at the parking terminal with cash only (with no direct access or association to the hotel). The hotel has nothing to do with the public parking and do not help in any way.
The hotel itself was clean and well-maintained, the cleaning staff were helpful and polite.
Do not trust what the hotel has stated in their amenities, they rely on the surrounding area (which has nothing to do with them) to list things not associated with them and they wont help you in this regard either.