They gave me the wrong access # for the front of building and their voicemail was full — I couldn’t leave a message. Their online message support response took HOURS, so I was shut out of my room in the rain and heat.
I stood out in the rain for an hour before some random guest let me inside.
It was a bad experience.
Debbie
Debbie,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 20 日
I wasn’t aware that this was a self-check-in hotel and that I needed to register for check-in 72 hours before arrival. On the day I arrived, I tried calling the property for check-in instructions, but no one answered, and I couldn’t even leave a voicemail because their mailbox was full. Fortunately, a Hotels.com agent was able to assist me and help resolve the issue.
The hotel is conveniently located in the heart of downtown and was clean and well-maintained. However, it was extremely noisy throughout the day and night. I wouldn’t recommend this hotel unless you’re completely unfazed by loud city environment.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
David
David,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
leah
leah,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Zhu
Zhu,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Michael
Michael,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Business Stay
Stay was fine. Not really happy about the cleanliness of the property but we managed.
Sara
Sara,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great location
Great location. Very convenient for Boston Marathon and traveling by train to Back Bay Station.
Adrian
Adrian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
Getting charged $25 to check in one hour early and then having it not work and having to sit there and figure out what went wrong was annoying. The apartment overall was very loud, both internally (ac, noise from other tenants) and street noise and I live in New York City. Felt like a dorm room. Other rooms looked nicer so maybe paying for a better rrom might be worth it. Great location, easy access once it was worked out. More affordable than the nearby hotels I stay at but lacking the quiet or the amenities like a gym.
Philip
Philip,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Property was clean and well put together. I would’ve liked better communication with the check-in instructions but everything was resolved and at the end of the day, we had an excellent experience. Thank you!
Iatzi
Iatzi,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 21 日
Dawn
Dawn,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 20 日
Check in info was not sent to Expedia. No one answered when we called contact number for property. They emailed check in info, but was in spam folder (wouldn’t have mattered if it had been sent to Expedia as stated).
VERY loud place to stay. It’s on a busy street, but soundproofing/insulation is bad. It was like sleeping outside.
Kyle
Kyle,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Very smooth, clean and quiet.
Joseph
Joseph,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 14 日
I stayed at this property by myself, it was my first time in Boston, so I was funfamiliar with the city. It was in a really nice location and around very good local spots, would definitely recommend.
Issai
Issai,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 17 日
The WiFi password does not work! This is quite upsetting.
No instructions for the TV so couldn’t watch anything or connect from phone.
Eliz
Eliz,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Excellent
Armela
Armela,6 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 17 日
David
David,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 1 日
The only thing stopping me from giving an excelent rating is the room was too hot and had to prop open a heavy window, the blower ran constantly even after turning rhe thermostat down, otherwise the room was perfect in everyway possible.
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
The property was great, except for a pretty small bathroom. The parking was not included, so we spent a small fortune parking at a nearby garage.
Sandra K
Sandra K,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Steven
Steven,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 27 日
Great location. Lots of spots for shopping. Easy walk to convention center or T stop.
Alison
Alison,3 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 27 日
What a great location! I had a great time.
Kathleen
Kathleen,6 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 15 日
Fourth floor walk up, nice place. No front desk, all access information provided ahead of time.
Virginia
Virginia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 31 日
Nikolas
Nikolas,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 30 日
Need work on client communication
I asked for an early check in which was granted. But at a different location and that was never pointed out.
The new suite assigned is next to front door which is loud and slams with each open and close. The street noise is constant and the window drowsy appear to insulate against the noise much.