Overall I enjoyed my stay. The staff was really lovely with the exception of one of the woman working the front desk the day that I checked out. How it works, you get a code that lets you into the gate to Nando‘s place, and then another code that gets you into your room. But, when you stay at Nando‘s, you don’t get the code to where the front desk is &my last day there, the woman behind the desk would notice that I was outside and ignore me. Once, the business next door had to let me walk through & the 2nd time another guest had to advocate for me standing outside. The front desk lady responded with: you don’t have the code, which I thought was really rude and confirmed she kept leaving me out there intentionally- it was so disgusting of her because it was so hot and I WAS A GUEST!
Now, the area does look sketch, but it was safe enough. I traveled to San Juan solo and came home at night many times and never had any issues. It truly is a great location- close to so much. I didn’t experience the rooster too much and when I did it wasn’t anything that ruined my sleep. Monday- Wednesday nights were quiet, but on Thursday when the bars started it was LOUD! Finally, the room wasn’t upgraded like the photos the tile, floor,& couch have seen better days but it was very clean! I stayed very busy so this room was perfect for me& I will book again. Also Uber was quite inconsistent in the area so give yourself an extra 15 mins. To get a driver-drivers accept then decline back to back
