Second time in this hotel. First time had a bad experiece but thought it was because it was new. Now you can see details I didn’t expect to find in this kind of luxury hotel.
Victor Manuel
4 晚行程
10/10
Wonderful vibe!
Juliany
2 晚行程
4/10
litiana Semedo
3 晚行程
10/10
Jungle property with shuttle to beach club. Not the resort if you are looking to be on the beach the whole time. But had multiple pool to choose from
David Roy
7 晚浪漫旅行
10/10
Beautiful and the staff were very professional and very very good
Melissa Scarafoni
7 晚浪漫旅行
6/10
The property was great, but the dining experience was horrible at the steakhouse. We were told 30 minutes wait time and it ended up being 2 1/2 hours to get to our table and then another hour to be served
KEN
7 晚结伴旅行
10/10
Semerat
4 晚行程
8/10
The only thing that could have been better is some of the food. Some of it was excellent and other food restaurants on the property were mediocre.
Marie
6 晚浪漫旅行
10/10
We stayed at Casa Zamna, which is part of the Beach Club property in a junior suite. The service was impeccable, the food delicious and the property was very quiet and relaxed. It had a few small pools, numerous chairs and lounges, and a few eating options that were only open during the day. The other bonus was that if you like night life, there are several clubs within walking distance. Perhaps the only downside was you basically have one restaurant for dinner, Rosewater, but it was really good and you get ocean view dining.
We did go to the main resort for a free hydrotherapy session that was really nice. The main resort is about a 15-20 minute shuttle ride away if you want more dining options or one of the several entertainment options like foam pool parties or a really interesting Mayan culture performance. As a Beach Club resident there are additional shuttles in the evening that allow you to enjoy dinner or entertainment. We also had Preferred Club access by staying at the beach too, so we made use of the quiet Preferred pool. We ate at Bluewater Grill and the food was good, although we liked Rosewater better.
This resort is really based on personal preference. We enjoyed the quiet and laid back ambiance of Casa Zamna whereas if you want more options without a beach nearby, the main resort also seemed very nice.
Evan
3 晚浪漫旅行
8/10
The private beach is not on the resort but a 15-20 min shuttle ride away from the resort. Our power went out in our room one day and it took them about 30 min to fix it. The food was more westernized than Mexican and the bacon at the buffet was horrible. Everything else I ate was good. The mixed drinks like daiquiris, and pina coladas were very sweet and gave me a headache, so did their champagne so I stuck with Caesar’s and tequila sunrise for the majority of my stay. There is a lot of walking on the resort and a total of 4 connecting buildings 4 floors high which you could get yourself lost in trying to find your suite, however, there is always someone around who works there to direct you to your room. The resort I was told was just over a year old so they are still trying to establish themselves. Overall the staff was friendly, helpful, clean environment you literally could go barefoot anywhere, entertainment was ok but the resort usually shuts down at 1am.
Sabrina
8 晚浪漫旅行
4/10
Hotel was nice, food is terrible, pools close at 6pm, beach was about 20min away
Krysteena
5 晚浪漫旅行
10/10
Elvis
1 晚行程
10/10
Hannah
5 晚行程
10/10
This property is amazing. From the very comfortable beds to the beautiful restaurants we loved every minute.
Colleen
7 晚行程
10/10
Barry
4 晚行程
10/10
Absolutely amazing, had a true loss for words it was paradise. Will definitely be returning next year. Everything was perfect from the staff, the food, the ambience and the location. It was the true definition of r&r.
Allison Claire
10/10
Beautiful property and maintained well
Samantha
3 晚浪漫旅行
10/10
Lauren
6 晚行程
10/10
Tres tres belle place et le personnel passionné envers ses clients
Pierre
1 晚浪漫旅行
4/10
Brice
3 晚行程
10/10
Jessica
7 晚行程
10/10
We had an amazing week at Secrets Tulum. It was a beautiful resort with many quiet spots to get away to.
Beautiful restaurants had great food! We loved our pool walkout room. Staff was helpful and friendly. Excursions to the Beach club were fun!
Definitely recommend this resort!
Tina Maureen
7 晚浪漫旅行
10/10
Very beautiful property and extremely friendly staff. Food was great.