What's to tell you? My weekend in New York City was ruined by my experience at The Truss Hotel. This property is not what was advertised on your site. I registered my discontent immediately upon check in, and nothing was done to address my concerns.
Robert
Robert,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
David
David,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
After reading several reviews I booked this hotel for a 3 night stay. Upon check in the woman at the front desk easily got very overwhelmed by all the people checking out and wanting their bags held. She wasn’t rude per se; but not welcoming at all either. Later when we came back to check in and go to our room, we were greeted at the elevator by an unexpected guest. A cockroach crawling on the wall.
kimberly
kimberly,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Michael
Michael,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Will come back
Both receptionist were extremely polite and good sense of humor. Room clean, and very spacious